Host/Hostess

3 weeks ago

Delta, British Columbia, Canada Gateway Casinos & Entertainment Limited Full time

About the Role

We are seeking a highly skilled and enthusiastic Host/Hostess to join our team at Cascades Casino. As a Host/Hostess, you will be the first point of contact for our guests, providing a warm and welcoming experience from the moment they arrive.

Key Responsibilities

  • Manage the flow of the restaurant, ensuring a seamless dining experience for our guests.
  • Process reservations and plan guest seating arrangements.
  • Assist servers with food and beverage expediting, bussing, and cleaning.
  • Provide exceptional customer service, engaging with guests and responding to their needs.
  • Work effectively in a fast-paced environment, juggling multiple tasks and maintaining a positive attitude.

Requirements

  • Previous experience in the hospitality or food service industry, preferably in a host/hostess role.
  • Cash handling experience using a POS system or cashier register.
  • Tourism, promotion, marketing, entertainment, or event training experience is an asset.
  • Serving It Right (BC)/Proserve (Alberta) certificate or Smart Serve (Ontario) certification is required.
  • World Host/Super Host certificate or other similar customer service programs are an asset.
  • Proven selling, marketing, and service skills in a dining, retail, or promotions environment.
  • Effective public speaking skills and presence.
  • Ability to lift and carry objects up to 30 pounds, specifically a fully loaded serving tray.

What We Offer

  • A competitive hourly rate.
  • A comprehensive benefits package for full-time employees.
  • A flexible work-life balance.
  • Opportunities for career advancement and professional growth.
  • A fun and dynamic work environment.

About Us

Gateway Casinos & Entertainment Limited is one of the largest and most diversified gaming and entertainment companies in Canada. With 27 gaming properties across British Columbia, Ontario, and Alberta, we employ approximately 8,648 people and offer a wide range of gaming, dining, and entertainment options.

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