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Bilingual Customer Information Specialist

3 months ago


Richmond Hill, Ontario, Canada Gatestone & Co. Inc Full time
Welcome to Gatestone & Co. Inc - A Premier Customer Engagement Center and BPO Service Provider

Founded in 1926, Gatestone & Co. Inc has been at the forefront of delivering exceptional outsourced Customer Engagement Center and Business Process Outsourcing (BPO) solutions to leading organizations worldwide.

Become a part of our esteemed team for a rewarding career. At Gatestone, we emphasize customer satisfaction and are in search of Call Center Representatives to deliver outstanding customer support, manage inquiries, and assist with account transactions.

What We Provide:
  • Attractive Salary: Starting compensation of $22.00 per hour.
  • Thorough Training: Comprehensive paid training for full-time employees.
  • Career Advancement: Opportunities for internal promotions and leadership development programs.
  • Employee Perks: Discounts, engagement activities, and potential bonuses available.
Your Responsibilities:
  • As a Customer Information Specialist, you will represent the Federal Government of Canada, offering callers insights into government programs and services.
  • Your duties will include managing inbound and outbound calls, educating callers, and remaining informed about government resources.
  • Qualifications: Customer-focused, bilingual in English and French, excellent communication abilities, and a collaborative team player.
Work Schedule:

Monday to Friday, from 7:00 AM to 8:00 PM

We are dedicated to inclusivity and accommodating applicants with disabilities. Join our committed team today.