Parking Enforcement Officer

1 month ago

Calgary, Alberta, Canada Paladin Security Full time

Job Summary

Parking Enforcement Officer at Paladin Security

About the Role

We are seeking a highly skilled and customer-focused Parking Enforcement Officer to join our team at Paladin Security. As a Parking Enforcement Officer, you will be responsible for enforcing parking regulations on Alberta Health Services Property.

Key Responsibilities

  • Conduct patrols and create accurate reports and memos regarding all incidents
  • Enforce parking regulations by patrolling assigned site(s), issuing warnings and/or violation notices in accordance with parking enforcement guidelines, redirecting parkers to appropriate parking areas.
  • Provide excellent customer service, representing the parking business at the hospital
  • Be able to effectively communicate various parking services and direct parkers as applicable
  • Conduct vacant stall counts as required at various times of the day to monitor traffic volume and identify opportunities to improve parking services
  • Collect parking revenue from automated parking payment equipment
  • Check and replenish change and paper stock in automated parking payment equipment and clean equipment solar panels as needed
  • Perform minor equipment maintenance as needed within scope of practice
  • Report all equipment failures and problems to Parking Services for technical follow-up
  • During patrols, makes note of infrastructure and other repairs needs, parking lot hazards and incidents, reporting such to Protective Services and Parking Services in a timely manner
  • Provide escort services for parking booth attendants to the cash reconciliation center at the end of shift
  • Respond to and make radio dispatch calls regarding parking violations and complaints

Requirements

  • Must possess a valid Class 5 driver's license with a clean drivers abstract
  • Standard Level C First Aid training is considered an asset
  • Demonstrate competency in English to the extent of reading and understanding written regulations, orders and instructions, and be able to compose legible reports
  • Ability to make quick decisions in emergency response situations with minimal supervision
  • Physically able to walk up to 30+ kilometers per day
  • Ability to handle private information with a high amount of discretion
  • Parking Enforcement experience would be considered an asset but not required

Education and Certification

High School Diploma/GED

Valid Class 5 License

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