Health Benefits Product Strategist

3 weeks ago


Montreal, Quebec, Canada Manulife Full time

Job Overview

The Product Manager for Health & Dental Benefits is tasked with formulating effective product strategies that align with growth targets and position Manulife as a premier service provider in the Group Benefits sector. This role involves the development, assessment, and enhancement of long-term strategies for essential product lines to ensure sustained capabilities, distinctiveness, and value for Group Benefits plan sponsors and their members.

In close partnership with Marketing, Distribution, Pricing, Operations, and Technology teams, the Product Manager will create innovative market entry strategies to stimulate product growth. Furthermore, the Manager will proactively investigate new avenues to meet evolving customer demands. This position is pivotal in driving our healthcare and digital transformation initiatives.

Key Responsibilities:

Individual Responsibilities

Support the creation and launch of new products and services, serving as a subject matter expert for current offerings. Utilize industry insights and research to enhance the competitiveness of product solutions. Lead cross-functional teams in product development projects, ensuring timely implementation and resolution of any challenges. Drive projects to completion; assist the business in making timely key decisions; foster consensus. Establish and maintain a KPI reporting system to monitor sales performance and utilization, ensuring targets are achieved and actionable insights are derived from data. Leverage market research to influence significant product development choices. Collaborate with team members to consolidate feedback and create a prioritized roadmap focused on growth and retention. Assess industry trends, regulatory shifts, and the competitive landscape. Address inquiries from both internal and external stakeholders to ensure a clear understanding of product offerings, features, and governance.

Shared Responsibilities:

Contribute to RFPs and/or participate in final presentations. Engage with team members to craft compelling product narratives that resonate with the market while preserving the financial integrity of the offerings. Collaborate with pricing and other relevant teams to ensure a profitable product framework. Cultivate relationships with key business partners, ensuring alignment with business objectives.

Job Requirements:

Develop and articulate a comprehensive product strategy, encompassing research, business case development, product execution, and performance measurement. Oversee product performance and adapt strategies to meet changing market conditions. Partner with marketing and distribution leaders to formulate go-to-market strategies and plans. Analyze data to extract insights that inform business decisions.

Competencies:

6-7 years of relevant experience, including go-to-market strategy or similar roles. A university degree or equivalent experience; an MBA, GBA, and/or CEBS designation is advantageous. Experience in the health sector and/or service industry is preferred. Possess the confidence and credibility to present to senior executive and business unit leadership teams. Strong analytical skills, with comfort in quantitative and financial analysis; high-level conceptual skills and strategic operational ability. Excellent communication skills, with the ability to simplify complex technical issues into fundamental concepts. Strong relationship-building skills to foster effective collaborations with business unit leaders. Highly developed financial acumen and business orientation. Ability to navigate a complex environment, leading teams with diverse mandates and varying value drivers. High self-motivation and a strong sense of ownership over project deliverables. Willingness to travel as necessary.

Decision-Making Authority:

Implement product strategies and plans for the Group Benefits organization. Manage risk within the product portfolio. Oversee multiple projects concurrently in a dynamic environment, addressing the complexities of Group Benefits products and their interdependencies. Balance strategic, tactical, and operational considerations while ensuring consistent quality and delivery standards for product offerings.

Working Conditions:

Hybrid work model required.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group dedicated to helping individuals make informed decisions and improve their lives. With our global headquarters in Toronto, Canada, we operate as Manulife across Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth management solutions for individuals, groups, and institutions. At the end of 2022, we had over 40,000 employees and served more than 34 million customers worldwide.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we value diversity and strive to create an inclusive work environment that reflects the diverse communities we serve. We are committed to fair recruitment, retention, advancement, and compensation practices.

Salary & Benefits

The annual base salary for this role is competitive and varies based on local market conditions and relevant job-related factors.

Manulife offers a comprehensive benefits package, including health, dental, mental health, and wellness benefits, along with retirement savings plans and financial education resources.



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