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Bilingual Sales Representative

3 months ago


Montreal, Quebec, Canada IO Solutions Contact Center Full time

IO Solutions is actively looking for enthusiastic bilingual individuals (English and French) to fill the position of Sales Representative. The ideal candidates will excel in challenging environments and focus on enhancing customer satisfaction. In this role, you will be tasked with delivering exceptional customer service while achieving productivity targets.

WHAT WE PROVIDE

  • Remote work options available
  • On-site opportunities at our contact center
  • Flexibility to maintain a healthy work-life balance
  • Discounts of up to 50% on mobile phone plans
  • A vibrant and inclusive workplace culture
  • Incentives based on performance and recognition programs
  • Thorough paid training
  • Opportunities for career growth
  • A diverse and multicultural workforce
  • Job security and stability

KEY RESPONSIBILITIES

  • Delivering outstanding customer service
  • Promoting products and services tailored to customer requirements
  • Managing inquiries following sales
  • Understanding customer needs through active listening and providing customized solutions
  • Ensuring customer retention through appropriate services and targeted offerings
  • Meeting productivity and quality benchmarks
  • Advocating for suitable products and services
  • Exhibiting accountability and taking necessary actions

REQUIREMENTS

  • Strong verbal and written communication skills in both French and English
  • Customer-focused with a positive demeanor and empathy
  • Excellent listening skills, patience, and attention to detail
  • Effective communication and analytical skills
  • Basic proficiency in computer applications
  • Able to manage multiple tasks in a fast-paced setting
  • Reliability and adherence to work schedules

EMPLOYEE BENEFITS

  • Attractive salary with job security
  • Reimbursement for transportation costs
  • Employee discounts with partner organizations
  • Engaging contests, activities, and events
  • Structured career advancement program
  • A stimulating and dynamic work atmosphere