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Restaurant Manager

2 months ago

Kamloops, British Columbia, Canada Himeji Japanese Cuisine Ltd Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Supervisor to join our team at Himeji Japanese Cuisine Ltd. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of food service staff.

Key Responsibilities
  • Leadership and Management
    • Supervise and train a team of 5-10 food and beverage servers
    • Establish work schedules and ensure efficient use of resources
    • Monitor and maintain high standards of customer service and quality control
  • Operations and Administration
    • Estimate and manage inventory of ingredients and supplies
    • Prepare and submit reports on sales, stock, and wastage
    • Maintain accurate records of staff performance and customer feedback
  • Customer Service and Relations
    • Address customer complaints and concerns in a professional and courteous manner
    • Ensure that all customers receive exceptional service and a positive dining experience
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate
    • 1 year to less than 2 years of experience in a similar role
  • Skills and Abilities
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and under pressure
    • Physical stamina to stand for extended periods and walk
  • Personal Qualities
    • Client-focused and team-oriented
    • Flexible and adaptable to changing situations
Working Conditions
  • Work Environment
    • Noisy and hot work environment
  • Work Setting
    • Restaurant setting with a fast-paced environment
Financial Benefits
  • Compensation and Benefits
    • Gratuities and permanent employment
    • 40 hours per week, with opportunities for overtime