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Business Analyst
2 months ago
Alfaconseil is seeking a highly skilled Business Analyst to join our team in a financial specialization role. As a Business Analyst, you will play a key part in the development of business capabilities at our SAP Excellence Center.
Key Responsibilities- Deployment
- Evaluate proposals and maintain up-to-date business process diagrams in the context of global best practices.
- Evaluate proposals and maintain documentation for future SAP deployments.
- Train future 'super' users in accordance with established best practices for GDI and integrate them into our network of solution experts.
- Identify gaps between the global solution and business unit.
- Pilot integration tests for changes in the solution.
- Participate in automating integration tests.
- Support & Evolution
- Develop a network of super users to maintain a high standard of knowledge of the solution to provide quality user support.
- Host working sessions to facilitate communication between super users.
- Provide customized training to increase the level of knowledge of super users.
- Evaluate the level of knowledge of super users.
- Participate in the development plan of super users, in collaboration with their functional leader.
- Provide updates on best practices in your sector.
- Identify areas for improvement following discussions.
- Problem Resolution
- Support super users with technical or functional issues.
- Coordinate the resolution of issues.
- Evaluate trends related to issues, identify and establish a plan of action to address them.
- Identify sources of improvement in collaboration with process owners and super users.
- Be able to guide your interlocutors in identifying their needs.
- University degree in information technology or business administration or equivalent experience.
- 5 to 7 years of relevant experience.
- Participation in projects.
- Experience in the field of distribution, warehouse management, and retail sales management.
- Extensive experience with SAP S/4HANA ERP systems, with one of the following specializations: Finance.
- Knowledge of the principles of the 'Design Thinking' approach.