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Business Analyst

2 months ago


Montreal, Quebec, Canada Alfaconseil Full time
About the Role

Alfaconseil is seeking a highly skilled Business Analyst to join our team in a financial specialization role. As a Business Analyst, you will play a key part in the development of business capabilities at our SAP Excellence Center.

Key Responsibilities
  • Deployment
    • Evaluate proposals and maintain up-to-date business process diagrams in the context of global best practices.
    • Evaluate proposals and maintain documentation for future SAP deployments.
    • Train future 'super' users in accordance with established best practices for GDI and integrate them into our network of solution experts.
    • Identify gaps between the global solution and business unit.
    • Pilot integration tests for changes in the solution.
    • Participate in automating integration tests.
  • Support & Evolution
    • Develop a network of super users to maintain a high standard of knowledge of the solution to provide quality user support.
    • Host working sessions to facilitate communication between super users.
    • Provide customized training to increase the level of knowledge of super users.
    • Evaluate the level of knowledge of super users.
    • Participate in the development plan of super users, in collaboration with their functional leader.
    • Provide updates on best practices in your sector.
    • Identify areas for improvement following discussions.
  • Problem Resolution
    • Support super users with technical or functional issues.
    • Coordinate the resolution of issues.
    • Evaluate trends related to issues, identify and establish a plan of action to address them.
    • Identify sources of improvement in collaboration with process owners and super users.
    • Be able to guide your interlocutors in identifying their needs.
Requirements
  • University degree in information technology or business administration or equivalent experience.
  • 5 to 7 years of relevant experience.
  • Participation in projects.
  • Experience in the field of distribution, warehouse management, and retail sales management.
Desirable Skills
  • Extensive experience with SAP S/4HANA ERP systems, with one of the following specializations: Finance.
  • Knowledge of the principles of the 'Design Thinking' approach.