Deployment Specialist

1 week ago

Toronto, Ontario, Canada PeopleToGo Full time

Job Title: Deployment Technician

Location: Remote

Type: Contract – 9 Months in duration

Job Summary:

We are seeking a skilled Deployment Technician to join our team at PeopleToGo. As a Deployment Technician, you will be responsible for assisting in the Windows 7 project upgrade from Windows XP. This role will involve performing intermediate IMAC activities, hardware roll-outs, refreshes, and other hardware deployment related activities on PCs, laptops, printers & POS devices, etc.

Key Responsibilities:

  • Perform intermediate IMAC activities, including installs, moves, add, and changes
  • Handle software installation, support, and upgrades
  • Perform deskside support services, installing and troubleshooting hardware, software, and network related issues
  • Perform basic LAN and internetworking related activities

Requirements:

  • Education: At minimum, a Diploma from a recognized IT program
  • Have A+ certification: Other vendor certifications from Cisco, Microsoft, and/or from OEMs (Dell, Toshiba, Lenovo, HP would be helpful)
  • Minimum of 1, preferably 2 years of field/deskside support service experience doing hardware roll-outs, refreshes, and other deployment related activities
  • Have at least 1 – 2 years of deskside support experience
  • Have strong internetworking and troubleshooting skills
  • Must be a self-starter and have the ability to manage multiple tasks
  • Exceptional customer service skills
  • Good English language communication skills
  • Ability to work independently or as part of a team
  • Ability to complete tasks effectively with minimal supervision
  • Must be available to work flexible work schedules

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