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Customer Service Representative Supervisor

2 months ago

Regina, Saskatchewan, Canada Talent Recruitment Services Full time
Job Title: Customer Service Representative Supervisor

We are seeking a highly skilled Customer Service Representative Supervisor to join our team at Talent Recruitment Services.

Key Responsibilities:
  • Conduct performance reviews to ensure team members are meeting expectations.
  • Coordinate, assign, and review work to ensure efficient use of resources.
  • Develop and maintain a strong understanding of MS Office to effectively manage tasks.
  • Work in a fast-paced environment with attention to detail and a focus on accuracy.
  • Collaborate with team members to achieve common goals and maintain a positive work environment.
  • Ensure excellent oral and written communication skills to effectively interact with clients and team members.
  • Organize and prioritize tasks to meet deadlines and achieve results.
Requirements:
  • 1 year to less than 2 years of experience in a customer service role.
  • Permanent employment with 35 to 40 hours per week.
  • Fluency in English as the primary language of work.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.