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Customer Service Representative
2 months ago
We are seeking a highly organized and detail-oriented individual to join our team as a Receptionist at Skyhawk Transport Services Ltd. As a key member of our front-line staff, you will be responsible for providing exceptional customer service and ensuring a smooth day-to-day operation of our office.
Key Responsibilities- Customer Service: Greet clients and visitors, respond to inquiries, and provide information on our services and policies.
- Administrative Support: Manage incoming and outgoing correspondence, maintain accurate records, and perform data entry tasks.
- Communication: Answer and direct phone calls, respond to emails, and coordinate with internal teams to resolve issues.
- Office Management: Maintain a clean and organized workspace, order supplies, and perform other administrative tasks as needed.
- Security and Safety: Ensure the security and safety of our office and staff, including maintaining basic security clearance.
- Education: Secondary (high) school graduation certificate.
- Experience: Will train.
- Work Conditions: Fast-paced environment, work under pressure, tight deadlines, and repetitive tasks.
- Personal Suitability: Flexibility, organized, reliable, team player, and ability to multitask.
- Work Term: Permanent.
- Work Language: English.
- Hours: 40 hours per week.
