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Client Service Representative

2 months ago


Kelowna, British Columbia, Canada SKYTRAC Systems Ltd Full time
About the Role

We are seeking a highly skilled Client Support Representative to join our team at SKYTRAC Systems Ltd. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities
  • Education and Experience
    • College/CEGEP: We are looking for individuals with a strong educational background, preferably in a related field.
    • Experience: A minimum of 2 years of experience in a customer-facing role is required.
  • Workplace Information
    • Hybrid: Our ideal candidate will be comfortable working in a hybrid environment, with a mix of in-office and remote work.
  • Health Benefits
    • Dental plan: We offer a comprehensive dental plan to ensure our employees' oral health is taken care of.
    • Disability benefits: Our disability benefits program provides support for employees who may be experiencing a temporary or permanent disability.
    • Health care plan: We offer a range of health care plans to suit different needs and preferences.
    • Paramedical services coverage: Our paramedical services coverage includes coverage for services such as physiotherapy and massage therapy.
    • Vision care benefits: We offer vision care benefits to help our employees maintain good eye health.
  • Work Schedule
    • 40 hours per week: Our ideal candidate will be able to commit to a 40-hour workweek, with flexibility to work additional hours as needed.
  • Language and Communication
    • English: We require our employees to be fluent in English, both written and spoken.