Delivery Lead

3 weeks ago

Toronto, Ontario, Canada Scotiabank Full time
Job Title: Delivery Lead

Scotiabank is seeking a highly skilled Delivery Lead to join our team. As a key member of our organization, you will be responsible for coordinating development and delivery activities within the Customer Communications Composition team.

Key Responsibilities:
  • Coordinate development and delivery activities to ensure deliverables meet the highest quality standards.
  • Manage sub-projects and activities for the entire Program, contributing to delivery goals and business strategies.
  • Ensure all activities are in compliance with governing regulations, internal policies, and procedures.
  • Lead the execution of day-to-day project and task-oriented work efforts, meeting customer expectations for contracted time, cost, and specification definitions.
  • Oversee all project activities and team members for assigned Programs to ensure Program goals and objectives are accomplished within approved time frames, scope, and budget.
  • Plan and manage large-scale development and implementation programs to ensure business objectives and stakeholder needs are met.
  • Direct and monitor work efforts on a daily basis, identifying resource needs, performing quality reviews, and escalating functional, quality, timeline issues appropriately.
  • Manage Program risks and issues proactively by identification, assessment, ongoing management, and reporting of program risks and issues.
  • Track and report Program progress against requirements and Program objectives throughout the project life cycle.
  • Provide regular, standardized reporting for team performance, including velocity, stories completed, and project status.
Requirements:
  • Undergraduate degree in Computer Science or technical equivalent.
  • Proven experience as a Scrum Master and Delivery Lead with a minimum of 7+ years of hands-on development experience.
  • Proficiency in Agile methodologies and ceremonies (Scrum, Kanban, etc.).
  • Proficiency in Service Now and similar ticketing tools.
  • Hands-on experience leading release management activities for successful delivery of product launches.
  • Understands backlog tracking, Scrum, and Kanban-based metrics, task definition, and story splitting.
  • Demonstrated high level of analytical and problem-solving skills.
  • Working experience in JIRA/Confluence.
  • Deep understanding of software design principles and patterns.
  • Strong communication and interpersonal skills.
  • Excellent verbal and written communication skills are essential.
  • Excellent interpersonal, negotiation, and client relation skills.
  • Excellent organizational skills and the ability to manage multiple complex initiatives.
  • Knowledge of Scotiabank's operations to understand and lead the implementation of strategic initiatives across a number of disciplines is an asset.
  • Having certification in PMP, CSM, and Scrum is an asset.
What We Offer:
  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
  • Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital, and much more.

Work conditions: Hybrid

#LI-Hybrid

Location(s): Canada : Ontario : Toronto

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