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Medical Office Assistant

2 months ago

Agassiz, Canada Fraser Health Full time

Job Summary

The Medical Office Assistant is a vital member of the Fraser Health team, providing exceptional support to our healthcare professionals and patients. As a Medical Office Assistant, you will be responsible for delivering top-notch reception and clerical services, ensuring seamless communication and data management.

Key Responsibilities

  • Provide exceptional reception services, including handling phone inquiries, scheduling appointments, and arranging referrals to specialists and other care providers.
  • Perform assigned clerical tasks, including typing, copying, assembling, and maintaining files and charts, as well as transcribing patient notes, correspondence, and reports.
  • Enter patient registration and MSP billing information into the Teleplan System.
  • Notify the Supervisor of outstanding aged and rejected claims, MSP Remittances, and Adjustments.
  • Prepare examination and treatment rooms for patient visits, including cleaning and setting up equipment.
  • Escort patients to examination rooms and ensure adequate resources are available.
  • Assist Physicians and Nurse Practitioners with clinic procedures, such as examination room preparation and labstick urine testing.
  • Clean and package small surgical instruments according to standard protocols.
  • Receive payments from patients and code payments into the cash receipts journal.
  • Assist in ordering, maintaining, receiving, and checking supplies, equipment, and reference materials.
  • Participate in the orientation of new staff and students and maintain manuals.
  • Liaise with staff from healthcare and social service organizations, as well as general practitioners' offices, to provide program-related information.
  • Represent the Centre by attending meetings to promote the program and share information.
  • Report unusual occurrences and risk management issues.
  • Participate on committees and attend meetings as assigned.

Qualifications

  • Grade 12 education.
  • Certificate from a recognized Medical Office Assistant program.
  • One year's recent, related experience or an equivalent combination of education, training, and experience.

Competencies

  • Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring, and Courageous.
  • Creates the conditions for people to succeed.