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Customer Service Representative

2 months ago

Surrey, British Columbia, Canada Sure Shot Learning Center Ltd. Full time
About the Role

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Sure Shot Learning Center Ltd.

Key Responsibilities
  • Greeting and Directing: Greet people and direct them to the relevant contacts or service areas within the organization.
  • Information Gathering and Processing: Obtain and process information required to provide exceptional customer service, ensuring that all interactions are professional and courteous.
  • Office Administration: Order office supplies, record and relay information, and perform various clerical duties such as filing, sorting, and distributing mail.
  • Communication: Answer telephone calls and relay messages, arrange teleconferences, and provide directory assistance to internal and external stakeholders.
  • Scheduling and Invoicing: Schedule and confirm appointments, and send invoices to clients as needed.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: Experience is an asset, but not required.
  • Language: Fluency in English is required.
  • Work Hours: 40 hours per week.