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Senior Manager, Contracts

2 months ago

Kitchener, Ontario, Canada opentext Full time
Senior Manager, Contracts

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

Your Impact:

The Senior Manager of Support Contracts is responsible for leading a team that provides commercial and contractual support to the WW Renewals Organization for prospective and renewing License, Support, SaaS, Partner, and OEM agreements in accordance with OpenText standards. In this role, the successful candidate will work closely with the Support Contracts team and business leaders throughout the company to advise on new and renewing contracts to achieve desired outcomes.

Key Responsibilities:
  • Drive results by effectively coaching and mentoring a team
  • Structure the team's ongoing work; reprioritize plans to adapt to changing circumstances
  • Provide operational thought leadership by identifying and executing on opportunities to streamline & improve existing practices
  • Analyze situations, employing creative and effective decision making to solve problems and achieve results
  • Draft, review, and track agreements in accordance with OpenText legal and renewal business standards
  • Independently interpret contractual clauses, and engage in escalated contract negotiations with existing and prospective customers, including complex, strategic accounts
  • Effectively engage and build cooperative relationships with cross-functional teams to drive alignment and optimal business outcomes
  • Provide support to special projects or other areas within the team
Requirements:
  • Bachelor's degree or equivalent experience
  • 5+ years previous experience conducting contract negotiations and deal reviews, preferably in technology, +1 year prior experience in a managerial or leadership role
  • Excellent leadership and team management skills, with the ability to motivate and develop a high-performing team
  • Legal background with advanced skills in contract preparation, negotiation, drafting, and interpretation of a wide variety of agreements
  • Proven ability to interact effectively with all levels of the company to achieve results
  • Attention to detail with emphasis on accuracy and quality
  • Strong capabilities and expertise in Microsoft Office 365
  • Strong written and oral communication skills
  • Ability and desire to work well within a fast-paced, high-energy, dynamic environment
About OpenText:

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.