Veterinary Care Coordinator

4 days ago

Port Colborne, Ontario, Canada VCA Canada Full time

Veterinary Assistant, Receptionist

Location: Colborne, ON

Schedules: Casual shifts, Saturdays

VCA Canada Northumberland Animal Hospital is currently welcoming a compassionate and organized individual to join our team as a Veterinary Assistant, Client Care Coordinator. This dual role is an exceptional opportunity to provide exceptional support to our clients and their pets.

  • Assist veterinary staff with various tasks and treatments, ensuring the highest level of care for our patients.
  • Cultivate a warm and positive atmosphere for our clients and patients, providing exceptional customer service.
  • Manage email correspondence, appointment scheduling, and pet patient admission and discharge, ensuring seamless communication and care.
  • Process invoices and billing, including creating estimates and obtaining pet owner confirmation.
  • Maintain a clean and organized reception area, pet holding areas, and common spaces.
  • Demonstrate a willingness to learn about pet nutrition, veterinary services, and updated medical office procedures.
  • Remain calm and adaptable in stressful situations, providing a positive experience for our clients and patients.
  • Take initiative and work independently, utilizing your skills and experience to provide exceptional support.

What VCA Canada Offers

As a member of our team, you will have the opportunity to make a difference in the lives of pets and their families. With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture you can thrive in.

  • A caring culture of Wellness and Appreciation
  • RRSP Employer 5% Match Program
  • Competitive wages and benefits
  • Annual uniform allowance
  • Exceptional career development opportunities
  • Employee Assistance Program
  • Referral Bonus Rewards
  • Opportunities to give back to your community through VCA initiatives
  • Generous personal pet care discounts
  • And extra perks like shopping discounts and wellness apps

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