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Delivery Drivers Supervisor

2 months ago


Mississauga, Ontario, Canada Galaxy Home Furnishing Corp. Full time
About the Role

We are seeking a highly skilled and experienced Delivery Drivers Supervisor to join our team at Galaxy Home Furnishing Corp. As a key member of our operations team, you will be responsible for supervising a team of delivery drivers and ensuring the smooth execution of our delivery operations.

Key Responsibilities
  • Supervise and Manage Delivery Drivers: Oversee a team of delivery drivers to ensure they are meeting their delivery targets and providing excellent customer service.
  • Coordinate Logistics: Coordinate with our warehouse team to ensure timely and efficient delivery of products to our customers.
  • Monitor Performance: Monitor the performance of our delivery drivers and provide feedback and coaching to improve their performance.
  • Manage Reports: Prepare and submit regular reports on delivery performance, including metrics such as on-time delivery rates and customer satisfaction.
  • Train and Develop Team Members: Provide training and development opportunities to our delivery drivers to help them improve their skills and knowledge.
  • Recommend Personnel Actions: Make recommendations to management regarding personnel actions, such as promotions, disciplinary actions, and terminations.
Requirements
  • Education: College/CEGEP degree in a relevant field, such as logistics or business administration.
  • Experience: 1 year to less than 2 years of experience in a supervisory role, preferably in a logistics or transportation company.
  • Skills: Excellent communication and leadership skills, with the ability to motivate and inspire a team of delivery drivers. Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Language: Fluency in English, with the ability to communicate effectively with customers and team members.
Working Conditions
  • Work Setting: Our delivery drivers work in a fast-paced environment, with frequent deadlines and changing priorities.
  • Physical Demands: Our delivery drivers are required to lift and move heavy packages, and may be required to work in a variety of weather conditions.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including health and dental insurance, and a 401(k) retirement plan.
  • Opportunities for Advancement: Opportunities for advancement within the company, including promotions to senior leadership roles.
  • Professional Development: Opportunities for professional development, including training and development programs, and access to industry-leading technology and tools.