Hotel Operations Manager

4 weeks ago


Fox Creek, Canada Fox Creek Limited Partnership oa Comfort Inn and Suites Full time
Job Title: Hotel Clerk Supervisor

We are seeking a highly skilled and experienced Hotel Clerk Supervisor to join our team at Fox Creek Limited Partnership o/a Comfort Inn and Suites.

Job Summary:

The successful candidate will be responsible for supervising a team of hotel staff, ensuring excellent customer service, and maintaining the smooth operation of our hotel.

Key Responsibilities:
  • Supervise and coordinate the work of hotel staff, including front desk, housekeeping, and maintenance teams.
  • Assist guests with special needs and resolve any issues that may arise.
  • Coordinate and review work assignments, ensuring tasks are completed efficiently and effectively.
  • Hire and train new staff members, providing guidance on job duties, safety procedures, and company policies.
  • Maintain the operation of computer systems, equipment, and machinery, arranging for repairs as needed to ensure business continuity and customer service delivery.
  • Requisition materials and supplies as required.
Requirements:
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a supervisory role.
  • Excellent interpersonal skills, judgment, and ability to work as a team player.
  • Permanent work term.
  • English language proficiency.
  • 30 to 40 hours per week.
Work Setting:

Hotel, motel, resort.



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