Department Head

1 month ago

Drayton Valley, Canada Your Independent Grocer Full time

We are seeking a highly skilled and experienced Bakery Manager to join our team at Your Independent Grocer. As a key member of our management team, you will be responsible for the overall operation of the Bakery Department, driving customer satisfaction, program execution, and company profitability.

Key Responsibilities:

  • Manage the Bakery Department in accordance with company policies, procedures, and standards.
  • Provide feedback to Centre Manager/Assistant Centre Manager and Bakery Operations Director on opportunities for improvement and develop action plans to achieve desired results.
  • Lead and develop a high-performing team, fostering a positive and inclusive work environment.
  • Drive financial results and store budget objectives in sales, margins, expenses, profits, EHP, and inventory turns.
  • Ensure adherence to government regulations in price integrity, labeling, sanitation, and food safety.
  • Build and maintain strong relationships with vendors and suppliers.
  • Monitor and respond to customer feedback and complaints in a timely and efficient manner.
  • Coach, mentor, and develop Team Members, including onboarding and career development planning.
  • Coordinate performance work plans and year-end reviews.

Requirements:

  • Grade 12.
  • Three years' retail supervisory experience.
  • Experience delivering business programs and initiatives.

Preferred Qualifications:

  • Bachelor's degree in a related field.
  • Two years' bakery retail management experience.
  • Experience managing business initiatives, including analysis of financial results.

If you are a motivated and results-driven professional with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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