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Grocery Store Associate

1 month ago

Niagara Falls, Ontario, Canada Giant Tiger Full time

About Giant Tiger

We are a Canadian-owned and operated retailer with a strong commitment to the community and over 60 years of success. Our goal is to provide a challenging and dynamic career for individuals who are passionate about delivering exceptional customer service.

Job Summary

We are seeking a Store Associate to join our team in Niagara Falls, ON. As a Store Associate, you will be responsible for ensuring a high level of customer service, accurately recording customer transactions, and maintaining a clean and organized store environment.

Key Responsibilities

  • Provide exceptional customer service and ensure a positive shopping experience
  • Accurately record customer transactions and maintain a high level of accuracy
  • Replenish merchandise around the checkout area and maintain a clean and organized store environment
  • Follow up on hot selling items and complete markdowns and SKU changes as needed
  • Maintain planograms, labels, tickets, and signing standards
  • Perform cycle counts as required
  • Ensure compliance with all policies when selling Tobacco and Lottery
  • Ensure health and safety policies and guidelines are followed
  • Ensure Loss prevention best practices are followed

Requirements

  • Strong customer service skills
  • Ability to work independently and as part of a team
  • Ability to handle a variety of tasks in a fast-paced environment
  • Attention to detail
  • Effective communication and interpersonal skills

Work Schedule

A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of days, evenings, and weekends, up to 24 hours weekly.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

While performing the duties of this job, you can expect to:

  • Stand and/or walk
  • Bend, twist, and squat
  • Lift and/or move up to 18 kg (40 lbs.)
  • Perform tasks involving firm grasping
  • Perform repetitive tasks requiring a range of hand motions
  • Reach above shoulder height and below waist level
  • Operate equipment, including using a ladder

Keyholder Premium (If Applicable)

Opening and closing the store on an ad hoc basis

Closing: running register reports, ensuring all areas are tidy, ensuring all Associates have completed their end of shift tasks, responsible for security of the store including locking and setting alarm

Opening: ensuring store is well-stocked and ready for the customer, clean and tidy, ensuring Associates are ready to open their areas for the shift, starting up registers, unlocking and disabling alarm, receiving deliveries

Employee Universal Accountabilities

Ensures a high level of customer service

Ensuring health and safety policies and guidelines are followed

Ensuring Loss prevention best practices are followed;

Ensuring compliance of all policies when selling Tobacco and Lottery

Ensuring emergency protocols are followed