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Multi-Unit Restaurant Operations Manager
2 months ago
About A&W: At A&W, we are committed to revolutionizing the fast food industry with our dedication to quality and sustainability. Our initiatives, such as eliminating plastic straws and introducing the plant-based Beyond Meat Burger, showcase our proactive approach to making a positive impact on our food, community, and environment.
Position Overview: We are seeking an experienced and enthusiastic leader to oversee the operations of multiple restaurant locations. The ideal candidate will be responsible for fostering a positive work environment and ensuring that our team delivers exceptional service that aligns with the A&W brand.
Key Responsibilities:
- Oversee the daily operations of 2 to 4 restaurant locations.
- Lead and develop staff to meet and exceed restaurant performance targets.
- Provide coaching to team members to enhance customer service and brand representation.
- Monitor and manage labor and food costs effectively.
- Support the team on the floor to ensure efficient service and teamwork.
- Ensure compliance with all food safety regulations.
- Handle hiring, training, and employee management processes.
- Manage inventory and ordering processes.
- Perform other essential duties related to the operation of fast food restaurants.
Qualifications:
- A minimum of two years of experience in restaurant management.
- Experience in quick service restaurants is preferred.
- Post-secondary education is an asset.
- Food handling certification is required.
- Reliable transportation is necessary.
- Ability to thrive in a fast-paced environment.
- Excellent interpersonal skills and a passion for customer interaction.
- A strong leader who values teamwork.
- Basic proficiency in English is expected.
What We Offer: A comprehensive benefits package, a competitive bonus program, opportunities for career advancement, and on-the-job training to support your professional growth.