Retail Store Supervisor
4 days ago
We are seeking a highly skilled Retail Store Supervisor to join our team at Factory Shoe. As a key member of our sales floor team, you will be responsible for leading a team of sales associates and ensuring exceptional customer service.
Key Responsibilities- Team Leadership: Supervise and coordinate the activities of sales associates, providing guidance and support to ensure excellent customer service.
- Sales Floor Management: Assign sales workers to duties, authorize returns, and establish work schedules to optimize sales performance.
- Inventory Management: Organize and maintain inventory, ensuring accurate stock levels and efficient stockroom operations.
- Customer Service: Resolve customer complaints and issues, providing prompt and effective solutions.
- Reporting and Analysis: Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
- Education: Secondary (high) school graduation certificate or equivalent.
- Experience: 7 months to less than 1 year of retail sales experience, preferably in a supervisory role.
- Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and proficiency in basic math and inventory management.
- Support for Newcomers and Refugees: Mentorship programs pairing newcomers and refugees with experienced employees.
- Support for Youths: Mentorship, coaching, and networking opportunities for youth.
- Support for Veterans: Mentorship, coaching, and networking opportunities for Veterans.
- Support for Indigenous People: Mentorship, coaching, and networking opportunities for Indigenous workers.
- Support for Mature Workers: Mentorship, coaching, and networking opportunities for mature workers.
- Support for Visible Minorities: Mentorship programs pairing members of visible minorities with experienced employees.
- Work Conditions: Fast-paced environment, work under pressure, walking, and sitting.
- Language: English.
- Work Hours: 30 to 40 hours per week.
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