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Team Lead

2 months ago


Winnipeg, Manitoba, Canada CBI Home Health Full time

About the Role

CBI Home Health is seeking a highly skilled and compassionate Team Lead to join our team. As a Team Lead, you will play a vital role in ensuring the support needs of individuals residing in our homes are met or exceeded.

Key Responsibilities

  • Lead by example in a collaborative and team-oriented environment, providing guidance and support to staff members to ensure they feel valued, motivated, and committed to excellence.
  • Build strong relationships with supported individuals, their families, and healthcare professionals to gain a deep understanding of their needs and preferences.
  • Coach and monitor staff to ensure they understand all aspects of care, individual support plans, and behavioral support plans.
  • Support the Clinical and Operational teams in developing meal and recreation plans, ensuring adherence to established protocols.
  • Assist in providing orientation to new staff to ensure continuity of support and care for individuals.
  • Take inventory and order approved household supplies and goods.
  • Complete weekly, monthly, and quarterly progress reports and submit to the Operations Manager and Clinical Team.
  • Perform day-to-day audits of documentation to ensure accuracy and compliance.
  • Identify trends and escalate issues accordingly to ensure a healthy and safe environment for all supported individuals and employees.
  • Responsible for creating staff schedules and ensuring accurate timekeeping.
  • Collaborate with the Operations Manager to maintain individual and household budgets.

Requirements

  • Minimum one year of experience working with individuals with complex cognitive behavioral challenges.
  • Prior supervisory experience in this field is essential.
  • Strong communication and interpersonal skills.
  • Valid Certification in Emergency First Aid and CPR.
  • Clear Criminal Record Check, Adult and Child Abuse registry check valid in the last 3 months.
  • Minimum Grade Twelve education, preferably post-secondary, Developmental Service Worker Certificate, or a combination of related education/experience.
  • Possess a working knowledge of Residential Care Licensing, funder, and Labour guidelines.
  • Strong knowledge and demonstration of the guidelines of the Vulnerable Person's Act (VPA).
  • Certification in Non-Violent Crisis Intervention.
  • Above-average communication skills, organizational skills, and the ability to work effectively within a team environment.
  • Level 6 English (CLB).
  • Ability to foster a team approach within the home.
  • Ability to work a variety of shifts, including weekends.
  • Ability to travel within the community - Valid Driver's license and insurance required.