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Claims Analytics Director
1 month ago
Winnipeg, Manitoba, Canada Wawanesa Full timeAbout the RoleWe are seeking a highly skilled and experienced Claims Analytics Director to join our team at Wawanesa. As a key member of our leadership team, you will be responsible for building and developing a team of Claims Advanced Analytics experts and establishing data as the basis for claims insights.Key ResponsibilitiesExemplify alignment with our...
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Claims Analytics Director
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Winnipeg, Manitoba, Canada Wawanesa Full timeAbout the RoleWe are seeking a highly skilled and experienced Claims Analytics Director to join our team at Wawanesa. As a key member of our leadership team, you will be responsible for building and developing a team of Claims Advanced Analytics experts and establishing data as the basis for claims insights.Key ResponsibilitiesDevelop and maintain claims...
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Claims Analytics Director
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Winnipeg, Manitoba, Canada Wawanesa Full timeAbout the RoleWe are seeking a highly skilled and experienced Claims Analytics Director to join our team at Wawanesa. As a key member of our leadership team, you will be responsible for building and developing a team of Claims Advanced Analytics experts and establishing data as the basis for claims insights.Key ResponsibilitiesDevelop and maintain claims...
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Claims Analytics Director
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Winnipeg, Manitoba, Canada Wawanesa Insurance Full timeAbout the RoleWe are seeking a highly skilled and experienced Claims Analytics Director to join our team at Wawanesa Insurance. As a key member of our leadership team, you will be responsible for building and developing a team of Claims Advanced Analytics experts, establishing data as the basis for claims insights, and driving engagement with our values and...
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Claims Analytics Director
4 weeks ago
Winnipeg, Manitoba, Canada Wawanesa Insurance Full timeAbout the RoleWe are seeking a highly skilled and experienced Claims Analytics Director to join our team at Wawanesa Insurance. As a key member of our leadership team, you will be responsible for building and developing a team of Claims Advanced Analytics experts, establishing data as the basis for claims insights, and driving engagement with our values and...
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Winnipeg, Manitoba, Canada Wawanesa Insurance Full timeJob OverviewThis role will lead the development of a Claims Analytics team, bringing advanced analytical capabilities to claims processes and reporting. The successful candidate will drive root cause analysis, investigation into emerging trends, and provide diagnostics and statistical analysis of trends, data-driven insights, and recommendations for...
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Claims Analytics Director
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Winnipeg, Manitoba, Canada Wawanesa Insurance Full timeJob OverviewThis role will lead the development of a Claims Analytics team, bringing advanced analytical capabilities to claims processes and reporting. The successful candidate will lead root cause analysis and investigation into emerging trends, providing diagnostics and statistical analysis of trends, data-driven insights, and recommendations for...
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Claims Strategy Director
2 months ago
The VP, Claims Strategy & Effectiveness will lead the development of claims strategies and initiatives to drive business growth and excellence. This role will collaborate with enterprise partners to bring the strategic claims roadmap to life, ensuring consistent and stable results while monitoring quality outcomes.
Key Responsibilities- Develop and implement comprehensive claims strategies, including risk management, quality assurance, and technical policy interpretation.
- Lead the Claims Directors to ensure a respectful, challenging, and rewarding work environment, maximizing employee potential and contributing to Wawanesa's goals.
- Monitor and assess value drivers of claims, ensuring financial and non-financial performance is optimized.
- Accountable for incurred claims of over $2B/year, ensuring consistent and predictable adjusting practices and financial outcomes.
- Effectively manage and lead teams within a matrix reporting structure, ensuring clear communication and collaboration across regions and functions.
- Develop and implement claims risk & control strategy, ensuring satisfactory internal and external audit results, including provincial regulators and OSFI.
- Lead planning, budget, and reporting requirements for Claims, monitoring operational results, expense, and loss cost trending.
- Strategic leadership and execution of claims fraud management, ensuring Wawanesa pays meritorious claims and vigorously investigates and defends against non-meritorious claims.
- Identify business needs and champion initiatives to drive efficiency and improvements for Claims operations, member experience, and employee experience.
- Leverage data and metrics to support industry-best outcomes and deliver superior member experience.
- Foster a positive culture that encourages team members to contribute effectively to regional objectives and activities, including supporting broker relationships.
- Oversee and ensure achievement and maintenance of all claims processing standards within established guidelines, delivering consistent and stable results while monitoring quality outcomes.
- In collaboration with stakeholders, build a trusting and inclusive growth mindset culture where employees feel empowered to challenge the status quo, share new and innovative ideas, and help achieve Wawanesa's vision, strategy, and business priorities.
- Ten years of Claims experience with three years in a leadership role.
- Post-secondary education, and/or completed CIP or equivalent Property and Casualty industry designation.
- Excellent leadership skills with the ability to influence and gain respect, credibility, and confidence from others.
- Ability to make excellent and well-justified decisions in complex and high-pressure situations.
- Ability to develop and implement comprehensive plans and solutions bridging complex issues that span across time.
- Strong business acumen with excellent analytical and problem-solving skills, with the ability to recognize and identify critical issues.
- Excellent interpersonal, presentation, and communication skills, with the ability to effectively convey ideas in a persuasive and eloquent manner.
- This is a hybrid role with 2 days/week expected in the closest office, as well as remote work, with some travel required.
