Optical Team Lead
1 week ago
Job Summary
The Team Lead plays a vital role in delivering exceptional customer service and ensuring the success of our store. As a key member of our team, you will be responsible for managing key optical and lab processes, and systems to exceptional results.
Key Responsibilities
- Ensure the LensCrafters team provides unsurpassed customer service
- Proactive and solution-driven, accurate execution and product knowledge
- Assist customers with selections, provide recommendations, and assist sales associates
- Serve as a responsible alternate store key holder
- Custom fit glasses and precisely place prescription in lenses (if applicable)
- Work with associates to strengthen their knowledge, skill, and certification for foundational product and store processes related to lens and lab technology
- Ensure finished eyewear meets optical standards and customer requirements
- Create a safe working environment for all, demonstrate safe work practices
- Responsible for basic operation, cleaning, and ongoing maintenance of lab tools and systems
Requirements
- HS diploma/GED
- Strong optical and retail experience
- Knowledge of current optical theory and merchandise
- Strong communicator and listener
- Strong inter-personal skills
- Strong basic math skills
- Sales skills
- Problem-solving ability
- Familiarity with cash register, computers, and calculators
- Leadership and training experience
- Edging and mounting experience
- Basic optics knowledge and optical measurement experience
Preferred Qualifications
- State licensure (if applicable) and/or ABO Certification in non-licensed states
- LensCrafters Final Eyewear Inspector Certification
- LensCrafters Quality, Fitting, and Adjusting Program
- Optical machinery/instruments experience
- Customer service experience
- AccuFit Digital Measurement System certification
- Knowledge of current store merchandise and lens options
-
Optical Team Lead
1 month ago
Oshawa, Ontario, Canada EssilorLuxottica Full timeJob SummaryAs an Optical Team Lead at EssilorLuxottica, you will play a key role in delivering exceptional customer service and driving store success. You will be responsible for managing key optical and lab processes, ensuring customers and patients are delighted, and assisting in the achievement of store success.Key ResponsibilitiesCustomer Service: Ensure...
-
Optical Team Lead
4 weeks ago
Oshawa, Ontario, Canada EssilorLuxottica Full timeJob SummaryAs an Optical Team Lead at EssilorLuxottica, you will play a key role in delivering exceptional customer service and driving store success. You will be responsible for managing key optical and lab processes, ensuring customers and patients are delighted, and assisting in the achievement of store success.Key ResponsibilitiesCustomer Service: Ensure...
-
Optical Team Lead
2 weeks ago
Oshawa, Ontario, Canada EssilorLuxottica Full timeJob SummaryThe Team Lead plays a vital role in delivering exceptional customer service and driving store success at LensCrafters. As a key member of our team, you will be responsible for managing key optical and lab processes, ensuring customers and patients are delighted, and assisting in achieving store success.Key ResponsibilitiesEnsure the LensCrafters...
-
Optical Team Lead
2 weeks ago
Oshawa, Ontario, Canada EssilorLuxottica Full timeJob SummaryThe Team Lead plays a vital role in delivering exceptional customer service and driving store success at LensCrafters. As a key member of our team, you will be responsible for managing key optical and lab processes, ensuring customers and patients are delighted, and assisting in achieving store success.Key ResponsibilitiesEnsure the LensCrafters...
-
Optical Sales Professional
2 weeks ago
Oshawa, Ontario, Canada EssilorLuxottica Group Full timeJob SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at LensCrafters. As a Sales Associate, you will play a key role in delivering exceptional customer service and driving sales growth in our optical retail environment.Key ResponsibilitiesProvide exceptional customer service and ensure a positive shopping...
-
Optical Sales Professional
2 weeks ago
Oshawa, Ontario, Canada EssilorLuxottica Group Full timeJob SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at LensCrafters. As a Sales Associate, you will play a key role in delivering exceptional customer service and driving sales growth in our optical retail environment.Key ResponsibilitiesProvide exceptional customer service and ensure a positive shopping...
-
Optical Professional
7 days ago
Oshawa, Ontario, Canada EssilorLuxottica Full timeJob SummaryWe are seeking a highly skilled Licensed Optician to join our team at LensCrafters in Oshawa, ON. As a Licensed Optician, you will be responsible for delivering exceptional customer service and providing expert optical care to our customers.Key ResponsibilitiesWelcome and engage with customers to understand their optical needsCustom fit glasses...
-
Optical Professional
6 days ago
Oshawa, Ontario, Canada EssilorLuxottica Full timeJob SummaryWe are seeking a highly skilled Licensed Optician to join our team at LensCrafters in Oshawa, ON. As a Licensed Optician, you will be responsible for delivering exceptional customer service and providing expert optical care to our customers.Key ResponsibilitiesWelcome and engage with customers to understand their optical needsCustom fit glasses...
-
Optical Sales Professional
2 weeks ago
Oshawa, Ontario, Canada EssilorLuxottica Group Full timeJob SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at LensCrafters. As a Sales Associate, you will play a key role in delivering exceptional customer service and driving sales growth in our optical retail environment.Key ResponsibilitiesProvide exceptional customer service and ensure a positive shopping...
-
Optical Sales Professional
2 weeks ago
Oshawa, Ontario, Canada EssilorLuxottica Group Full timeJob SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at LensCrafters. As a Sales Associate, you will play a key role in delivering exceptional customer service and driving sales growth in our optical retail environment.Key ResponsibilitiesProvide exceptional customer service and ensure a positive shopping...
-
Optical Expert
4 weeks ago
Oshawa, Ontario, Canada EssilorLuxottica Full timeAbout the Role:We are seeking a highly skilled Licensed Optician to join our team at LensCrafters in Oshawa, ON. As a key member of our optical team, you will be responsible for delivering exceptional customer service and providing expert advice on eyewear and vision care.Key Responsibilities:Welcome and engage with customers, setting clear expectations and...
-
Optical Expert
4 weeks ago
Oshawa, Ontario, Canada EssilorLuxottica Full timeAbout the Role:We are seeking a highly skilled Licensed Optician to join our team at LensCrafters in Oshawa, ON. As a key member of our optical team, you will be responsible for delivering exceptional customer service and providing expert advice on eyewear and vision care.Key Responsibilities:Welcome and engage with customers, setting clear expectations and...
-
Optical Professional
3 weeks ago
Oshawa, Ontario, Canada EssilorLuxottica Full timeJob SummaryWe are seeking a skilled Licensed Optician to join our team at LensCrafters in Oshawa, ON. As a Licensed Optician, you will be responsible for delivering exceptional customer service and providing expert optical care to our customers.Key ResponsibilitiesWelcome and engage with customers to understand their vision needsCustom fit glasses and...
-
Optical Professional
3 weeks ago
Oshawa, Ontario, Canada EssilorLuxottica Full timeJob SummaryWe are seeking a skilled Licensed Optician to join our team at LensCrafters in Oshawa, ON. As a Licensed Optician, you will be responsible for delivering exceptional customer service and providing expert optical care to our customers.Key ResponsibilitiesWelcome and engage with customers to understand their vision needsCustom fit glasses and...
-
Optical Professional
3 weeks ago
Oshawa, Ontario, Canada EssilorLuxottica Group Full timeAbout the RoleWe are seeking a skilled Licensed Optician to join our team at LensCrafters in Oshawa, ON. As a key member of our optical team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the best possible eye care experience.Key ResponsibilitiesWelcome and serve customers in a professional and...
-
Optical Professional
3 weeks ago
Oshawa, Ontario, Canada EssilorLuxottica Group Full timeAbout the RoleWe are seeking a skilled Licensed Optician to join our team at LensCrafters in Oshawa, ON. As a key member of our optical team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the best possible eye care experience.Key ResponsibilitiesWelcome and serve customers in a professional and...
-
Optical Professional
2 weeks ago
Oshawa, Ontario, Canada EssilorLuxottica Group Full timeJob SummaryWe are seeking a skilled Licensed Optician to join our team at LensCrafters in Oshawa, ON. As a key member of our optical team, you will be responsible for delivering exceptional customer service and providing expert advice on eyewear and vision care.Key ResponsibilitiesWelcome and serve customers with a smile, setting expectations and ensuring a...
-
Optical Professional
2 weeks ago
Oshawa, Ontario, Canada EssilorLuxottica Group Full timeJob SummaryWe are seeking a skilled Licensed Optician to join our team at LensCrafters in Oshawa, ON. As a key member of our optical team, you will be responsible for delivering exceptional customer service and providing expert advice on eyewear and vision care.Key ResponsibilitiesWelcome and serve customers with a smile, setting expectations and ensuring a...
-
Optical Expert
4 weeks ago
Oshawa, Ontario, Canada EssilorLuxottica Group Full timeAbout the RoleWe are seeking a skilled Licensed Optician to join our team at LensCrafters in Oshawa, ON. As a key member of our optical team, you will be responsible for delivering exceptional customer service and providing expert advice on eyewear solutions.Key ResponsibilitiesWelcome and engage with customers, setting clear expectations and providing...
-
Optical Expert
4 weeks ago
Oshawa, Ontario, Canada EssilorLuxottica Group Full timeAbout the RoleWe are seeking a skilled Licensed Optician to join our team at LensCrafters in Oshawa, ON. As a key member of our optical team, you will be responsible for delivering exceptional customer service and providing expert advice on eyewear solutions.Key ResponsibilitiesWelcome and engage with customers, setting clear expectations and providing...
