Customer Care and Logistics Coordinator
2 weeks ago
Lafarge Canada is seeking a highly skilled and detail-oriented Logistics Coordinator to join our team. As a key member of our logistics team, you will be responsible for ensuring the smooth operation of our logistics operations, providing exceptional customer service, and maintaining a safe and efficient work environment.
Key Responsibilities- Logistics Operations
- Manage customer orders, ensuring accurate and timely delivery of products.
- Coordinate with drivers, dispatchers, and other stakeholders to ensure efficient logistics operations.
- Monitor and report on logistics metrics, such as delivery times and product quality.
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Communicate with customers to confirm orders, provide product information, and address any concerns.
- Ensure compliance with all safety policies and procedures, including proper handling and storage of products.
- Identify and report any safety hazards or concerns to management.
- Perform administrative tasks, such as data entry, filing, and record-keeping.
- Assist with special projects and initiatives as needed.
- Education and Experience
- High school diploma or equivalent required.
- Experience in logistics, customer service, or a related field preferred.
- Skills and Qualifications
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Basic computer skills and knowledge of Microsoft Office.
- Ability to lift up to 25 pounds and stand for long periods.
Lafarge Canada offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about logistics and customer service, we encourage you to apply for this exciting opportunity.
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