Administrative Assistant

2 months ago

Edmonton, Alberta, Canada Time to Care Dental West End Dental Full time

We are seeking a highly skilled and organized Dental Administrator to join our team at Time to Care Dental and West End Dental. As a key member of our administrative staff, you will be responsible for providing exceptional support to our dentists and patients.

Key Responsibilities:

  • Appointment Scheduling: Ensure accurate and efficient scheduling of patient appointments, taking into account treatment plans and revenue budgets.
  • Administrative Support: Provide administrative and practical support to the clinic as needed, including filing patient records and managing recall and inactive patient systems.
  • Patient Relations: Establish and maintain long-term patient relationships, gathering and recording medical, personal, and insurance information, and ensuring accurate and secure storage of patient records.
  • Software Management: Utilize dental software to manage patient information, treatment plans, and revenue budgets.

Requirements:

  • 1 year of previous dental administration experience.
  • Excellent interpersonal and verbal skills to maintain effective rapport with patients, dentists, and staff members.
  • Customer service or patient relations experience, with conflict resolution skills.
  • Able to adapt to and drive office policy improvements, with a focus on customer care and service.
  • Experience working with dental software is required.

We are committed to providing a comprehensive benefits package, including extended health care coverage, extended dental coverage, long-term disability insurance, uniform allowance, and paid vacation time. If you are a motivated and organized individual with a passion for delivering exceptional patient care, we encourage you to apply for this exciting opportunity.

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