Feeder On-Road Supervisor

2 months ago

Montreal, Quebec, Canada CB Canada Full time

Job Summary:

As a key member of our CB Canada team, you will be responsible for managing the day-to-day dispatch and scheduling of delivery and pickup routes. This role requires strong leadership skills to supervise, hire, train, recognize, and discipline staff engaged in courier operations.

Key Responsibilities:

  • Develop and maintain a stable workforce by implementing effective recruitment and retention strategies.
  • Lead the development and enhancement of safety, quality, service, and production programs to drive continuous improvement.
  • Analyze employee and customer-related surveys to identify areas for improvement and implement changes to enhance relationships.
  • Report on and account for all aspects of the operation, including safety, service, people, cost, and revenue indicators.
  • Maintain an effective administrative system, including employee records, files, seniority lists, and other required documentation.
  • Investigate and report all injuries, auto accidents, service disconnects, or failures.
  • Develop initiatives to reduce overall centre costs and increase revenue and production.

Requirements:

  • Must have a valid Class 1 driver's license and meet the necessary requirements to obtain and maintain it.
  • Must have a clean driving record with fewer than 4 demerit points.
  • Must be able to travel to the USA with a valid passport and visa.
  • Must have had a driver's license for the past 5 years.

What We Offer:

CB Canada is a diverse and equal opportunity employer. We offer a dynamic work environment and opportunities for growth and development. If you are a motivated and results-driven individual who is passionate about logistics and customer service, we encourage you to apply.

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