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Retail Store Manager

2 months ago

Bradford, Ontario, Canada Pioneer Gas Full time
Job Title: Retail Store Supervisor

Pioneer Gas is seeking a highly skilled and experienced Retail Store Supervisor to join our team. As a key member of our retail operations, you will be responsible for supervising staff, assigning sales workers to duties, and ensuring the smooth operation of our retail stores.

Key Responsibilities:
  • Supervise and coordinate the activities of sales workers, ensuring excellent customer service and efficient store operations.
  • Assign sales workers to duties, including sales floor coverage, customer service, and visual merchandising.
  • Hire, train, and develop sales workers to ensure they have the skills and knowledge needed to succeed in their roles.
  • Authorize payments, order merchandise, and resolve customer complaints in a timely and professional manner.
  • Establish work schedules, manage inventory, and maintain accurate records of sales, inventory, and customer interactions.
  • Collaborate with other departments, such as marketing and logistics, to ensure seamless store operations and achieve business objectives.
Requirements:
  • 1-2 years of retail management experience, preferably in a supervisory role.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Ability to work independently and as part of a team, with a focus on customer satisfaction and store profitability.
Working Conditions:
  • Fast-paced retail environment with frequent customer interactions.
  • Ability to work in a standing position for long periods, with frequent bending, crouching, and kneeling.
  • Ability to lift up to 25 pounds and move merchandise as needed.
Personal Suitability:
  • Accurate and detail-oriented, with a focus on quality and customer satisfaction.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and management.
  • Ability to work in a team environment, with a focus on collaboration and mutual respect.