ServiceNow Telco, Media

3 weeks ago

Montreal, Quebec, Canada RENAPS Full time
About the Role

The ServiceNow Telco, Media & Technology Platform Architect is a technical advisory role focused on guiding our customers in establishing a robust technical foundation in the ServiceNow Platform and designing solutions that drive business outcomes.

Key Responsibilities
  • Cultivate strong relationships with CIOs and business leaders to grasp the client's vision and the role of ServiceNow in their digital transformation journey.
  • Establish and oversee technical governance processes by serving as the primary technical contact for large or complex customers.
  • Collaborate with Pre-sales Transformation Architects to develop the overall solution and technical roadmap for customers.
  • Support the sales team by scoping and estimating projects that refine the customer vision and capabilities into activities and estimates.
  • Coordinate with Solution Leads and ServiceNow Product Leads to ensure proposals align with established practices, products, and technical capabilities.
  • Attend customer governance meetings and collaborate closely with Client Executives and Client Success Directors to ensure overall customer success.
Requirements
  • Enterprise Architecture Experience: 10+ years large program experience leading architecture and design, Enterprise Architect certification (TOGAF, IT4IT, etc), Database, core data design, Security, integrations.
  • Cloud Application Technology Experience: Minimum of 5 years of hands-on experience working with TelCo clients, particularly within the OSS Domain, covering Service Assurance, Fulfilment, Activation, Plan & Build, OM, Service Bridge and Field Services Management.
  • ServiceNow certifications, such as Certified Implementation Specialist (CIS) in IT Service Management (ITSM) or Customer Service Management (CSM), A solid command of various ServiceNow TMT components is essential, encompassing ITSM, FSM, TNI, OMT, SPM, and TSOM.
  • Significant role in implementation of one or more; Salesforce, Workday, Success Factors, Oracle Cloud, Remedy, Familiarity with Enterprise Workflow Platform Consulting Experience, Management Consulting Experience preferred, (Big 4, Strategy Firm) or OEM software or Cloud company.
  • 8+ years of experience in management consulting leadership roles at a top-tier consulting company focused on technology (Digital/SaaS/Enterprise Software), Fortune 500 or OEM Software or Cloud CO enterprise architect, Experience working with functional business leaders.
Nice to Have
  • Bilingual (French & English), Experience with other ServiceNow modules, such as IT Service Management (ITSM) and IT Operations Management (ITOM).

  • ServiceNow Telco, Media Platform Architect

    2 weeks ago

    Montreal, Quebec, Canada RENAPS Full time

    Job Title: ServiceNow Telco, Media Platform ArchitectRénaps is seeking a highly skilled ServiceNow Telco, Media Platform Architect to join our team. As a technical advisory role, you will guide our customers in establishing a robust technical foundation in the ServiceNow Platform and designing solutions that drive business...

  • ServiceNow Telco, Media Platform Architect

    1 week ago

    Montreal, Quebec, Canada RENAPS Full time

    Job Title: ServiceNow Telco, Media Platform ArchitectRénaps is seeking a highly skilled ServiceNow Telco, Media Platform Architect to join our team. As a technical advisory role, you will guide our customers in establishing a robust technical foundation in the ServiceNow Platform and designing solutions that drive business...

  • ServiceNow Telco, Media Platform Architect

    6 days ago

    Montreal, Quebec, Canada RENAPS Full time

    Job Title: ServiceNow Telco, Media Platform ArchitectAt RENAPS, we are seeking a highly skilled ServiceNow Telco, Media Platform Architect to join our team. As a technical advisory role, you will be responsible for guiding our customers in establishing a robust technical foundation in the ServiceNow Platform and designing solutions that drive business...

  • ServiceNow Telco, Media Platform Architect

    6 days ago

    Montreal, Quebec, Canada RENAPS Full time

    Job Title: ServiceNow Telco, Media Platform ArchitectAt RENAPS, we are seeking a highly skilled ServiceNow Telco, Media Platform Architect to join our team. As a technical advisory role, you will be responsible for guiding our customers in establishing a robust technical foundation in the ServiceNow Platform and designing solutions that drive business...

  • ServiceNow Telco, Media Platform Architect

    23 hours ago

    Montreal, Quebec, Canada RENAPS Full time

    Job Title: ServiceNow Telco, Media Platform ArchitectWe are seeking a highly skilled ServiceNow Telco, Media Platform Architect to join our team at RENAPS. As a technical advisory role, you will be responsible for guiding our customers in establishing a robust technical foundation in the ServiceNow Platform and designing solutions that drive business...

  • ServiceNow Telco, Media Platform Architect

    1 day ago

    Montreal, Quebec, Canada RENAPS Full time

    Job Title: ServiceNow Telco, Media Platform ArchitectWe are seeking a highly skilled ServiceNow Telco, Media Platform Architect to join our team at RENAPS. As a technical advisory role, you will be responsible for guiding our customers in establishing a robust technical foundation in the ServiceNow Platform and designing solutions that drive business...

  • ServiceNow Telco, Media Platform Architect

    5 days ago

    Montreal, Quebec, Canada RENAPS Full time

    Job Title: ServiceNow Telco, Media Platform ArchitectAt RENAPS, we are seeking a highly skilled ServiceNow Telco, Media Platform Architect to join our team. As a technical advisory role, you will be responsible for guiding our customers in establishing a robust technical foundation in the ServiceNow Platform and designing solutions that drive business...

  • ServiceNow Telco, Media Platform Architect

    4 days ago

    Montreal, Quebec, Canada RENAPS Full time

    Job Title: ServiceNow Telco, Media Platform ArchitectAt RENAPS, we are seeking a highly skilled ServiceNow Telco, Media Platform Architect to join our team. As a technical advisory role, you will be responsible for guiding our customers in establishing a robust technical foundation in the ServiceNow Platform and designing solutions that drive business...

  • ServiceNow Telco, Media Platform Architect

    3 days ago

    Montreal, Quebec, Canada RENAPS Full time

    Job Title: ServiceNow Telco, Media Platform ArchitectAt RENAPS, we are seeking a highly skilled ServiceNow Telco, Media Platform Architect to join our team. As a technical advisory role, you will be responsible for guiding our customers in establishing a robust technical foundation in the ServiceNow Platform and designing solutions that drive business...

  • ServiceNow Telco, Media Platform Architect

    3 days ago

    Montreal, Quebec, Canada RENAPS Full time

    Job Title: ServiceNow Telco, Media Platform ArchitectAt RENAPS, we are seeking a highly skilled ServiceNow Telco, Media Platform Architect to join our team. As a technical advisory role, you will be responsible for guiding our customers in establishing a robust technical foundation in the ServiceNow Platform and designing solutions that drive business...

  • ServiceNow Telco

    4 weeks ago

    Montreal, Quebec, Canada RENAPS Full time

    About RENAPS RENAPS is a leading provider of innovative technology solutions for the telecommunications, media, and technology industries. We are committed to delivering exceptional value to our clients through cutting-edge expertise and a customer-centric approach. Role Overview As a ServiceNow Telco & Media Architect, you will play a pivotal role in...

  • Technical Consultant

    1 week ago

    Montreal, Quebec, Canada ServiceNow Full time

    Job DescriptionWe are seeking a highly skilled Technical Consultant to join our team at ServiceNow. As a Technical Consultant, you will play a critical role in helping our customers unlock business value and accelerate the adoption of our products.Key ResponsibilitiesDeliver our portfolio of technical accelerators remotely to Impact customers.Act as the...

  • Technical Consultant

    1 week ago

    Montreal, Quebec, Canada ServiceNow Full time

    Job DescriptionWe are seeking a highly skilled Technical Consultant to join our team at ServiceNow. As a Technical Consultant, you will play a critical role in helping our customers unlock business value and accelerate the adoption of our products.Key ResponsibilitiesDeliver our portfolio of technical accelerators remotely to Impact customers.Act as the...

  • Technical Consultant

    5 days ago

    Montreal, Quebec, Canada ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Senior Applied Research Scientist

    3 months ago

    Montreal, Quebec, Canada ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Manager, Technical Accelerators

    2 months ago

    Montreal, Quebec, Canada ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Principal Platform Architect

    3 weeks ago

    Montreal, Quebec, Canada ServiceNow Full time

    Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...

  • Principal Success Architect

    3 weeks ago

    Montreal, Quebec, Canada ServiceNow Full time

    Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...

  • Sr. Business Product Manager

    1 month ago

    Montreal, Quebec, Canada ServiceNow, Inc. Full time

    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly...

  • Telecom and Media Solutions Architect

    1 month ago

    Montreal, Quebec, Canada RENAPS Full time

    Company: RENAPSPosition: ServiceNow Telecommunications and Media ArchitectROLEOffer expert advice to clients on building a robust framework within the ServiceNow Platform.Craft solutions aimed at achieving strategic business goals.Consult with clients regarding instance strategy, technical governance, core data management, and integrations.Engage with...