Healthcare Support Specialist
4 weeks ago
About the Role:
We are seeking a highly organized and detail-oriented Team Assistant to provide administrative support to our healthcare team. As a Team Assistant, you will play a key role in ensuring the smooth operation of our team's daily activities, providing exceptional customer service to patients, and supporting the delivery of high-quality patient care.
Key Responsibilities:- Provide administrative support services to Care Coordinators, including processing new referrals, orders, and patient records.
- Enter, update, and maintain patient data in our electronic database.
- Answer telephone inquiries from patients, families, and service providers, and refer callers as appropriate.
- Provide backup support to other positions as required.
- Grade 12 diploma (minimum)
- 2+ years' related office experience
- Accurate keyboarding/data-entry skills
- Proficient with database software, MS Word, and Excel
- Excellent organizational skills and ability to work with minimal supervision
- Advanced multi-tasking skills, with the ability to meet performance and service goals
- Exceptional interpersonal skills and ability to work as part of a team
- Excellent oral and written communication skills
- Flexibility to work a schedule that includes days, evenings, and weekends
- College diploma in the health or social services field, or business/office administration
- Familiarity with medical terminology and office administrative procedures
- Knowledge of services provided by Ontario Health atHome
- Ability to speak French or another second language
- Attractive comprehensive compensation packages and benefits
- Valuable development opportunities
- Membership in a world-class defined benefit pension plan
About Us:
We are Ontario Health atHome, a leading provider of home and community care services. We are committed to delivering responsive, accessible, integrated, and patient-centred care to every person in Ontario. Our team is dedicated to making a positive impact on the lives of our patients and their families.
Why Join Our Team:
We offer a dynamic and inclusive work environment that values diversity, equity, and inclusion. Our team is passionate about delivering exceptional care and service, and we are committed to supporting the growth and development of our employees. If you are a motivated and compassionate individual who is passionate about delivering high-quality patient care, we encourage you to apply for this exciting opportunity.
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