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Ottawa, Ontario, Canada CMHC Full timeJob Title: Bilingual Business AnalystCMHC is seeking a highly skilled Bilingual Business Analyst to join our Business Optimization and Systems team. As a key member of the team, you will play a critical role in ensuring the successful implementation of business changes and the oversight of platforms used for finance, homeowner insurance, and operational...
Business Systems Analyst
2 months ago
We are seeking a highly skilled Bilingual Business Analyst to join our Business Optimization and Systems team at CMHC.
About the Role:This is a temporary full-time position until December 2025. As a Bilingual Business Analyst, you will play a key role in ensuring the successful implementation of business changes and system updates.
Key Responsibilities:- Identify and document business requirements, training materials, process flows, and user stories for system changes.
- Analyze and understand business activities and systems, as well as their interactions with other internal and external activities and systems.
- Oversee access provisioning and security for various systems, and perform audit control reviews.
- Participate in User Acceptance Testing, ensuring timely development and execution of test cases related to processes and systems.
- Identify opportunities for automation to streamline data processes and leverage those efficiencies in end-user systems.
- Document procedures to ensure business continuity and knowledge transfer within the team.
- Evaluate business change requests, triage, and monitor system defects, and recommend system enhancements while conforming to best practices.
- A bachelor's degree or college diploma with a concentration in Business, Computer Science, Information Technology, Mathematics, or a related discipline, or relevant experience.
- A minimum of three (3) years' experience analyzing or designing business systems or risk and decisioning platforms.
- Experience providing specialized technical advice and recommendations with respect to Information Systems.
- Experience with Excel and Power BI.
- The ability to take initiative in completing multiple concurrent projects/tasks.
- Demonstrated experience working in a team environment with technical support resources, business users, and external partners.
- Bilingualism (English and French).
- A PMP (Project Management Professional) or CBAP (Certified Business Analyst Professional) designation(s).
- Relevant experience with Microsoft Cloud services, Mainframe applications.
- Experience with SQL, Python, SAS.
- Experience in both waterfall and Agile methodologies.
As a contract employee at CMHC, you will receive a comprehensive and generous benefits package, including an annual individual performance bonus, support towards your personal and professional growth, and alternative work arrangements for Indigenous candidates.
CMHC is an inclusive workplace where diversity of thought and people are recognized, valued, and considered essential to achieving our mission.