Senior Living Operations Manager

6 days ago


Victoria, British Columbia, Canada Optimaliving Full time
About the Role

Optima Living is seeking a seasoned professional to lead our senior living communities in Alberta and BC. As a General Manager, Performance, you will be responsible for driving business growth, improving resident experiences, and fostering a positive work environment.

Key Responsibilities
  • Develop and implement site-level strategies to enhance resident satisfaction and retention
  • Manage budgets, financial reports, and data analysis to inform business decisions
  • Build and maintain relationships with support services teams, healthcare providers, and community partners
  • Lead talent management, performance evaluations, and succession planning
  • Ensure compliance with health and safety regulations, reporting incidents, and participating in in-services
Requirements
  • Minimum 5 years of experience in property management or a related field
  • Relevant diploma or degree in healthcare administration, long-term care, or hospitality
  • Experience in a retirement setting is preferred
  • CPR and First Aid certification is an asset
What We Offer
  • A dynamic work environment with opportunities for growth and development
  • A competitive salary and benefits package
  • The chance to make a meaningful impact on the lives of seniors and their families


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