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Commercial Account Manager

2 months ago


New Glasgow, Nova Scotia, Canada BrokerLink Full time

About BrokerLink

At BrokerLink, we're committed to living our values of integrity, respect, customer-driven mindset, excellence, and generosity. These values drive our diversity and inclusion efforts to create a respectful and inclusive work environment.

Our Culture

We're looking for like-minded individuals who share our passion for delivering exceptional customer service and professionalism. We invest in our employees' growth and success, and our purpose of 'helping people' motivates us to attract and retain top talent.

Our Perks

  • Flexible health and dental insurance benefits package
  • Personal spending account for healthy lifestyle investments
  • RRSP - Registered Retirement Savings Plan with company matching
  • ESPP - Employee Share Purchase Plan (TSX:IFC) program with matching aspect
  • 'Dress for your day' dress code flexibility
  • Competitive compensation package with bonus aspect
  • Employee discount program, including Apple, Bell, Rogers, and more
  • Paid Time Off in the form of: Personal days, Volunteer days, Exam/Study Time, Jury Duty, and starting at 3 weeks of vacation per year
  • Recognition as one of Canada's best employers, such as Kincentric 2023

The Role

We're seeking an Account Executive to join our team in Nova Scotia on a permanent full-time basis. As an Account Executive, you'll be responsible for:

  • Selling commercial insurance policies
  • Developing and maintaining a prospect list
  • Building and maintaining excellent customer relationships, including visiting customer sites
  • Staying up-to-date on market knowledge, products, and pricing issues and opportunities
  • Preparing proposals and arranging for account placement with insurance carriers
  • Gathering and documenting relevant information to ensure customers receive the appropriate coverage and service
  • Maintaining good quality in the book of business by adhering to underwriting rules and good business practices
  • Arranging payment terms for new business sales and timely collection of payments
  • Supporting customers with the claims process
  • Traveling in and out of town

Requirements

  • Post-secondary education or equivalent
  • Excellent customer service and sales skills
  • Excellent communication and coaching skills
  • Able to work in a fast-paced environment, under pressure, and deadlines
  • Able to work both individually and in a team environment
  • Excellent organizational and time management skills, with multi-tasking abilities
  • 5-7+ years of industry, sales, and customer service experience
  • Commitment to continual learning: CIP, CAIB designation, or working towards completion