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Sherbrooke, Quebec, Canada Bath & Body Works Full time

Position Overview: Boutique Manager at Bath & Body Works

As a Boutique Manager, you will oversee the daily operations of the store, ensuring a high standard of customer service and effective team management. Your role is crucial in meeting sales objectives and maintaining operational excellence.

Key Responsibilities

  • Take charge of assigned managerial duties, stepping in as the Boutique Manager when necessary to resolve customer service challenges, manage supplier interactions, or handle maintenance issues.
  • Provide constructive feedback and suggestions to management regarding the performance of individual team members and the group as a whole.
  • Lead by example, upholding sales standards and enhancing the customer experience.
  • Exhibit thorough knowledge of products, company policies, and boutique strategies.
  • Set daily goals and direction for associates at the start of their shifts.
  • Develop a loyal customer base through meaningful interactions, successful conversions, and capturing customer contact details.
  • Execute opening and closing tasks, including bank deposits and receiving shipments, while communicating company directives.
  • Adhere strictly to company policies and procedures.
  • Assist with visual merchandising, including floor setups, window displays, and signage placement as needed.

Qualifications

  • Current Sales Associate aspiring to transition into a leadership role is preferred.
  • Ability to cultivate a customer-centric sales environment.
  • Demonstrated success in sales and operational performance.
  • Willingness to work various shifts, including weekends and peak hours.
  • Capability to train team members in real-time.

Education

  • High School Diploma or equivalent GED certificate.

Core Competencies

  • Lead with curiosity and humility.
  • Build and nurture high-performance teams.
  • Inspire and influence with a clear vision and purpose.
  • Communicate effectively and connect with others.
  • Aim for operational excellence in all tasks.
  • Achieve targeted business results.

Employee Benefits

At Bath & Body Works, we prioritize the well-being of our team members and offer a comprehensive benefits package, including:

  • A 40% discount on merchandise and complimentary products.
  • Competitive compensation based on performance, along with bonus opportunities for sales leadership roles.
  • Access to mental health and wellness resources at no cost.
  • Healthcare options, including virtual care, dental and vision insurance, life insurance, and both short and long-term disability coverage for full-time employees.
  • A retirement savings plan with company matching for full-time staff.
  • An educational assistance program for full-time associates.
  • Paid time off and family benefits, including maternity and parental leave.

This job description provides an overview of the responsibilities and qualifications associated with this role. We are committed to equal opportunity employment and adhere to all applicable laws regarding non-discriminatory practices. We strive to provide reasonable accommodations for associates and applicants with disabilities.