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Key Holder

2 months ago

Sherbrooke, Quebec, Canada Bath & Body Works Full time
About the Role

We are seeking a highly motivated and customer-focused Key Holder to join our team at Bath & Body Works. As a Key Holder, you will play a key role in driving sales and delivering exceptional customer experiences in our store.

Responsibilities
  • Lead and model selling and customer experience standards to drive sales and customer satisfaction
  • Provide individual and team performance feedback and recommendations to managers
  • Display knowledge of product, company policies and store strategies to drive sales and customer satisfaction
  • Set the direction and goals for the day/shift when associates arrive for work
  • Build a highly satisfied and loyal customer base through engagement, conversion and gathering customer information
  • Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpretation of company directives
  • Maintain policies and procedures to ensure a positive customer experience
  • Assist with floorsets, window changes, visual presentations, signage placement, etc. as directed
Qualifications
  • Preferably an existing sales associate with aspirations for a management role
  • Ability to foster a customer-focused selling culture
  • Demonstrated selling and operational results
  • Available for varied weekly shifts including weekend, closing and peak shifts
  • Ability to provide in-the-moment coaching to associates
Bath & Body Works Competencies
  • Lead with Curiosity & Humility
  • Build High Performing Teams for Today & Tomorrow
  • Influence & Inspire with Vision & Purpose
  • Observe, Engage & Connect
  • Strive to Achieve Operational Excellence
  • Deliver Business Results
Benefits

Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:

  • 40% merchandise discount and free product
  • Competitive, performance-based compensation and bonus incentive programs for sales leadership positions
  • No-cost mental health and wellbeing support for all associates
  • Robust health, virtual care, dental, vision and life insurance options, plus short-term and long-term disability plans for full-time associates
  • Retirement Savings Program with company match for full-time associates
  • Tuition Assistance Program for full-time associates
  • Opportunity for paid time off and additional family benefits including maternity and parental leave

We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment.