Customer Service Associate

2 months ago


Duncan, Canada London Drugs Full time
Job Summary

We are seeking a highly skilled and customer-focused Sales Service Representative to join our team at London Drugs. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and organized store environment.

Key Responsibilities
  • Process sales transactions accurately and efficiently
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a professional and courteous manner
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and cash handling area
  • Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously
  • Collaborate with colleagues to achieve sales goals and promote a positive store culture
Requirements
  • Previous experience in a customer service role, preferably in a retail environment
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system
  • High school diploma or equivalent required
Benefits
  • Comprehensive medical, dental, and vision coverage for you and your family
  • Company-matched RRSPs to help you plan for your future
  • Employee discount program, offering discounts on products and services
  • Ongoing in-house training and education courses to support your career development
  • Employee family assistance program, providing free confidential counseling and support
  • Employee recognition program, offering tangible rewards for great work


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