Client Service Representative

1 month ago


Kamloops, British Columbia, Canada BC Public Service Full time
About the Role

The Client Services Representative provides exceptional client service and financial/administrative support to FrontCounter BC and ministry regional operations. This role involves delivering high-quality service to clients of the provincial government who require support in exploring opportunities and applying for access to crown resources.

Key Responsibilities
  • Provide client service to a diverse range of individuals, organizations, and industries
  • Experience providing client service in confrontational or sensitive situations
  • Word processing, creating spreadsheets, and working with standard computer applications
  • Support clients in exploring opportunities and applying for access to crown resources
Requirements
  • Grade 12 graduation or GED
  • A minimum of 3 years experience in a customer service environment
  • Experience working in Teams
  • Experience working in a natural resource management field
  • Experience working in a regulated or policy/legislation governed environment
Preferred Qualifications
  • 5 or more years experience in a customer service environment
  • Additional post-secondary education in the Natural Resource sector
About the BC Public Service

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. We are an innovative, inclusive, and rewarding workplace that values the contributions of our employees.

How to Apply

Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies, and other position-related requirements as outlined in the Job Profile.



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