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Hotel Operations Supervisor

2 months ago


Bracebridge, Ontario, Canada Ganesh Hospitality Inc Full time
Job Summary

Ganesh Hospitality Inc is seeking a highly skilled Hotel Operations Supervisor to join our team. As a key member of our hotel management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that all aspects of the business run smoothly and efficiently.

Key Responsibilities
  • Co-ordination and Scheduling
    • Co-ordinate activities with other work units or departments to ensure seamless operations.
    • Establish work schedules and procedures to maximize productivity and efficiency.
  • Reporting and Analysis
    • Prepare and submit regular reports to management on hotel operations, including occupancy rates, revenue, and guest satisfaction.
  • Staff Management
    • Hire, train, and supervise a team of 3-4 staff members to ensure they have the skills and knowledge required to perform their duties effectively.
  • Guest Services
    • Assist guests with special needs and ensure that their stay is comfortable and enjoyable.
  • Operations and Maintenance
    • Maintain the operation of computer systems, equipment, and machinery to ensure business continuity and customer service delivery.
    • Arrange for repairs and maintenance as needed.
  • Supply Chain Management
    • Requisition materials and supplies as needed to ensure that the hotel has the necessary resources to operate effectively.
Requirements
  • Education
    • Secondary (high) school graduation certificate or equivalent experience.
  • Work Experience
    • 1 year to less than 2 years of experience in a hotel operations or management role.
  • Language
    • Fluent in English.
  • Work Environment
    • Fast-paced environment with overtime required.
  • Physical Demands
    • Standing for extended periods.
  • Personal Suitability
    • Accurate, client-focused, dependable, efficient interpersonal skills, excellent oral and written communication, flexibility, initiative, interpersonal awareness, judgement, organized, and a team player.
Working Conditions

The successful candidate will work in a fast-paced environment with a high level of attention to detail. They will be required to work overtime as needed and will be expected to maintain a high level of physical fitness due to the demands of the role.

What We Offer

Ganesh Hospitality Inc offers a competitive salary and benefits package to the successful candidate. We are an equal opportunities employer and welcome applications from diverse candidates.