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Service Consultant

2 months ago

Quinte West, Ontario, Canada GEP Sales Full time
About the Role

We are seeking a highly skilled Service Consultant to join our team at GEP Sales. As a Service Consultant, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.

Key Responsibilities
  • Customer Service: Provide excellent customer service to our clients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Technical Knowledge: Possess a strong understanding of automotive products and services, with the ability to provide expert advice and guidance to customers.
  • Communication Skills: Develop and maintain strong relationships with customers, colleagues, and other stakeholders, communicating effectively and professionally at all times.
  • Problem-Solving: Analyze and resolve customer complaints and issues in a fair and timely manner, ensuring that our customers are satisfied with the outcome.
  • Teamwork: Collaborate with colleagues to achieve team goals and objectives, contributing to a positive and productive work environment.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent.
  • Experience: Experience in a customer-facing role or in the automotive industry is an asset.
  • Language: Fluency in English is required.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career advancement and professional development.
  • Collaborative Work Environment: A collaborative and supportive work environment.