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Associate Manager
3 months ago
YOUR ROLE
As the full-time Associate Manager of the Sales Team, you will be the primary support for the Store Team Leader in crafting and executing the business strategy while overseeing the daily store operations. Your enthusiasm for mentoring and guiding your team will transform them into top-performing sales associates who consistently deliver an exceptional customer experience. Through your leadership, your team will achieve their sales targets, maintain merchandising standards, and uphold operational excellence. Most importantly, you embody our corporate values and bring your authentic self to work every day.
Your Responsibilities
- Sales Driver: As a key Leader on Duty (LOD), you excel at enhancing sales by optimizing Fitting Room and Salesfloor efficiency while fostering customer loyalty through an outstanding shopping experience. You contribute to the store's financial success by analyzing reports and daily trends to make informed business decisions. You assist the Store Team Leader in formulating both short-term and long-term business strategies to meet key performance indicators.
- People Leadership: You are dedicated to motivating and inspiring your team in alignment with AEO's core values. As a role model, you hold your team accountable for delivering exceptional customer service standards, particularly on the Salesfloor and in the Fitting Room.
- Talent Development: You prioritize recruiting and hiring strong candidates to ensure the store is adequately staffed to meet business demands. You take pride in training and developing your team to ensure they provide outstanding service to the best of their abilities.
- Team Collaboration: You understand that effective teamwork is essential for success. You consistently provide ongoing performance feedback through real-time coaching, making team meetings, development plans, and performance evaluations a priority. You enhance associate engagement by celebrating your team's achievements.
- Operational Excellence: You are adept at executing and innovating daily operational processes, supporting the team in maintaining visual standards throughout the store, and ensuring that the Fitting Rooms are always guest-ready and compliant with AEO Brand Standards.
- Integrity: You ensure compliance with store safety standards, are committed to Asset Protection protocols, adhere to AEO's policies and procedures, and consistently do the right thing.
You'd Be Great For This Role If
- You have a passion for AE and Aerie products.
- You have previous experience leading teams in a retail management capacity.
- You possess strong multitasking abilities and attention to detail; prioritization and time management are your strengths.
- You know how to lead and develop teams and have a solid understanding of employment law.
- You have a strong business acumen.
- You have flexible availability to work during peak shopping hours.
Our Associates Appreciate AEO Because
- They work with genuine individuals, creating a supportive #AEOFamily.
- They receive opportunities for professional growth, skill development, and career advancement.
- They enjoy a 40% discount on products at both AE & Aerie year-round, along with additional seasonal discounts.
- They can participate in store contests for a chance to win free merchandise and exclusive prizes.
About Us
American Eagle is a prominent American jeans and apparel brand, recognized as the go-to destination for casual style, embraced by generations of youth since 1977. We are rooted in authenticity, driven by positivity, and inspired by our community. Our collections are designed to encourage self-expression and empower our customers to celebrate their uniqueness. We have expanded our leadership by creating innovative, sustainable fabrics.
AEO is an Equal Opportunity Employer and is committed to complying with all federal and provincial equal employment opportunity and human rights laws. AEO prohibits discrimination against associates and applicants for employment based on race, national or ethnic origin, color, religion, age, sex, sexual orientation, marital status, family status, disability, or any other ground protected by applicable human rights legislation. This applies to all AEO activities, including recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline, and discharge. AEO also provides reasonable accommodation for religion and disability in accordance with applicable law.
