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Resident Engagement Manager
2 months ago
As a key member of our team, the Resident Engagement Manager plays a vital role in creating a dynamic and inclusive community for our residents. This role requires a passion for promoting resident wellbeing, choice, and engagement, as well as a commitment to delivering exceptional customer service.
Key Responsibilities:- Develop and lead a culture that fosters resident wellbeing, choice, and engagement
- Oversee The Market to ensure it meets the needs of our residents
- Complete professional development training and ensure team members complete necessary certifications and training
- Implement and enhance the new resident welcome initiative to support new residents in connecting with the community
- Foster strong relationships with local organizations, vendors, and contractors to support resident engagement and wellbeing
- Support the General Manager in organizing Town Halls and Resident Council meetings
- Develop the monthly community calendar of events and newsletter
- A degree/diploma in Gerontology, Kinesiology, Human Kinetics, Therapeutic Recreation, Leisure Studies, Health Promotion, and Health Sciences
- Minimum of one year of experience programming for seniors in senior living independent living, assisted living, or in a senior's community center environment or similar setting
- Minimum of one year of management and supervisory experience
- Certified to teach group land fitness and aquatic fitness to seniors through a reputable organization as approved by Sienna and/or willing to obtain within the first 60 days post hire
- Valid driver's license and/or special-class license (or willingness and ability to obtain within the first 6 months of employment), and a clean driving record
- Current certificate in CPR and First Aid
Aspira Mayfair Terrace Retirement Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.
