Residence Worker, Mental Health Specialist

4 weeks ago

Coquitlam, British Columbia, Canada Connective Support Society Full time
Job Title: Residence Worker, Mental Health Specialist

Connective Support Society is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.

Job Summary

This position will provide casework and clinical support to residents of Connective's programs in order to enhance their quality of life, to ensure the orderly and safe operation of the facility, and to maintain the goals of the counselling and/or rehabilitative plans.

Key Responsibilities
  • Interview clients to prepare care plans and background information for which confidentiality is required
  • Under the general guidance of the Program Manager assumes a primary or key worker role with assigned resident(s)
  • Provides input to the Program Manager and/or other staff with regard to the development of appropriate care plans to achieve the resident's objectives
  • Is cognizant of, and works towards the implementation of the care plan established for each resident
  • Develops interpersonal therapeutic relationships with psychiatric residents
  • Connects clients with health and psychiatric services
  • Uses professional judgement to ascertain and to apply appropriate intervention techniques with residents in crisis
  • Assists with implementation of Applied Behavioural Analysis (ABA) therapeutic support under the direction of a Behaviour Interventionist
  • Meets with each resident on a routine basis to discuss progress and plan future interventions
  • Assists the Program Manager and/or other staff in the identification of potential problems and reports any difficulties
  • When assigned, participates in social, recreational, employment, educational, and other programs as appropriate to assist the resident's case/care plan
  • Contributes to the evaluation of the resident's progress and makes both written and oral reports to be available to the remainder of the staff team
  • Maintains client files including statement of goals, case/care plans, summaries, case notes, reviews, and closing reports
  • Develops and maintains an in-house resource area containing current information/brochures of programs and services which are available to residents
  • Ensures residents are in compliance with the terms of their residency and are aware of the rules of the facility
  • Acts as an on-site advocate for each resident
  • Provides emotional support and feedback to residents and their families
  • As appropriate, supports residents towards integration and healthy functioning within the community
  • Acts as a positive role model for clients, providing life skills training and behaviour management as appropriate
  • Dispenses and ensures the taking of medications as required
  • As necessary, provides transportation and assists residents to attend appointments
  • With other residence staff, plans, develops, and delivers in-house programs to address the needs of the residents
Working Conditions

Functions independently while on shift and adhere to Residence Policy and Procedures

Works in a high stress environment, often dealing with clients in crisis situations

Demonstrates a level of physical fitness to effectively carry out the required duties of the program and to meet the operational needs of the residence

Is available to work all shifts, 7 days per week including day shifts, afternoon shifts, and graveyard shifts

Provides appropriate personal transportation with required business insurance coverage to enable the movement of the resident around the Lower Mainland as required by the goals of the program

Requirements
  • Graduated with a Degree or Diploma with one year related mental health experience
  • Experience in the appropriate field and demonstrate a clear ability to respond well in crisis situations
  • A clear understanding of Psycho Social Rehabilitation applications
  • An understanding of providing service to people with different learning abilities
  • Demonstrated experience in an applicable residential setting
  • Demonstrated a good working knowledge of the technical details important to the functioning of group residences
  • Experience with clients with a history of conflict with the law, developmental disabilities and/or spectrum disorders, interaction with social agencies and experiencing psychiatric/personality disorders
  • An awareness of Community Living of British Columbia (the contractor) concerns, laws, and policies related to the specific residence program
  • Demonstrated the ability to teach skills and work effectively with others
  • Knowledge of theory, principles, and practices in the fields related to the particular residence
  • Excellent written and verbal communication skills in English
What We Offer
  • Committed Living Wage Employer
  • 2022 & 2023 Canadian Nonprofit Employer of Choice Aware from NEOC
  • 2023 High-Performance Culture Award from Supporting Lines
  • Competitive benefits package, including health, wellness, and pension plan
  • Career and personal development, with the ability to grow in a diverse range of programs and departments
  • Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
  • Access to On-Demand Pay to withdraw earned wages before payday
  • Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)
Diversity, Equity and Inclusion

At Connective Support Society, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.

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