Digital Customer Engagement Specialist
4 weeks ago
Position: Customer Experience Associate
Location: Burlington
As a Customer Experience Associate, you embody the essence and spirit of our branches. At Scotiabank, we prioritize our clients, striving to assist them in reaching their financial aspirations.
Our Customer Experience Associates are dedicated to fostering relationships and engaging with clients in a meaningful manner.
Key Responsibilities:
- Act as a technology ambassador, guiding clients through our mobile banking platforms and aiding them in managing their financial activities.
- Establish robust customer connections and deliver outstanding service.
- Excel in a performance-driven environment while contributing positively to a collaborative team atmosphere.
- Demonstrate proven customer service abilities through previous employment or community engagement.
- Maintain availability for a flexible work schedule.
- Exhibit strong technical proficiency and promote digital and self-service banking solutions to our clientele.
We are committed to your professional development, offering internal training to enhance your skills and support your career progression.
Our Commitment: Guided by our mission, 'for every future', we empower our customers, their families, and communities to achieve success through a comprehensive array of financial services, including personal and commercial banking, wealth management, and investment banking.
If you require accommodations during the recruitment process, please inform our Recruitment team. For technical assistance, please reach out through the appropriate channels.
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