Customer Service Representative

1 week ago

Sherbrooke, Quebec, Canada Banque Nationale Full time
About the Role

We are seeking a skilled Customer Service Representative to join our team at Banque Nationale. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients in their banking needs and in the use of our electronic solutions.

Key Responsibilities
  • Provide timely and effective support to clients through various communication channels
  • Assist clients with their banking inquiries and transactions
  • Offer solutions and alternatives to meet client needs
  • Collaborate with internal teams to resolve client issues
  • Stay up-to-date with banking products and services to provide accurate information to clients
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Knowledge of banking products and services
  • Fluency in English and French

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