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Dairy Operations Supervisor

3 months ago


Vaughan, Ontario, Canada Loblaw Companies Limited Full time

Position Title: Dairy Department Manager

Department: Dairy

Overview:

The Dairy Department Manager is responsible for overseeing the daily operations of the Dairy section, ensuring that customers receive top-quality dairy products while maintaining exceptional service standards.

Key Responsibilities:

  • Deliver outstanding customer service to uphold the department's reputation for friendliness and efficiency.
  • Lead and manage all Dairy staff to ensure effective and courteous service delivery.
  • Address customer inquiries, requests, and complaints promptly to maintain positive customer relations.
  • Drive sales performance and profitability by meeting sales targets and managing budgets effectively.
  • Oversee the ordering, receiving, inventory management, and presentation of dairy products.
  • Recruit, train, and develop part-time staff to enhance team performance.
  • Schedule Dairy clerks while managing labor costs efficiently.
  • Interpret and enforce company policies while ensuring compliance with labor agreements.
  • Maintain equipment and uphold safety and sanitation standards within the department.

Ideal Candidate Qualifications:

  • Strong customer service orientation with excellent interpersonal skills.
  • Effective communication abilities.
  • Willingness to work flexible hours, including evenings and weekends.
  • Ability to thrive in a fast-paced retail environment.
  • Three to five years of experience in the grocery retail sector.
  • Previous management experience is a significant advantage.
  • Minimum educational requirement: Grade 12 Diploma.

Note: Only candidates selected for an interview will be contacted. We are dedicated to fostering a diverse and inclusive workplace. If you require accommodation during the interview process, please inform us.

About Us: At Loblaw Companies Limited, we pride ourselves on our core values, which include providing fresh products, maintaining cleanliness, and delivering superior customer service. We are committed to creating a diverse and inclusive workplace.