Dairy Department Manager
2 months ago
Job Title: Dairy/Frozen Assistant Department Manager
Job Summary:
We are seeking a highly motivated and experienced Dairy/Frozen Assistant Department Manager to join our team at Longo's. As a key member of our store management team, you will be responsible for assisting the Dairy/Frozen Manager in ensuring the department is prepared for daily operations.
Key Responsibilities:
- Motivate and mentor Team Members to achieve high levels of productivity and customer satisfaction.
- Provide support with regular team meetings and coaching sessions to ensure Team Members are equipped with the skills and knowledge needed to succeed.
- Coach and train Team Members to maintain the highest level of productivity and quality standards.
- Handle Team Member and customer issues in a fair and professional manner.
- Uphold company policies and procedures, including health & safety, food safety, and loss prevention.
- Merchandise, manage inventory, and schedule to meet financial objectives.
- Provide exceptional customer service to all Team Members, Customers, and Vendors.
Requirements:
- Minimum of 1-year experience in a dairy/frozen department with a solid understanding of product knowledge.
- Strong customer service skills and the ability to build relationships with Team Members and Customers.
- Ability to lead, coach, motivate, and work in a fast-paced environment.
- Strong computer skills and ability to quickly learn new systems.
- Ownership to resolve issues with a sense of urgency.
- Effective communication and listening skills.
- Strong creativity skills and ability to create eye-catching displays.
- Ability to role model and inspire behavior consistent with our values.
Work Environment:
Work is performed in a store retail environment. Must be available to work days, evenings, and weekends. Travel is required to support off-site events.
About Longo's:
Longo's is a leading Canadian grocery retailer committed to providing exceptional customer service and quality products. We offer competitive wages and flexible benefits, as well as opportunities for career advancement and professional growth.
Accommodations:
Longo's is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.
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