Retail Business Manager

3 weeks ago

Brantford, Ontario, Canada The MEARIE Group Full time
Job Title: Enersure Retail Business Manager

We are seeking a highly skilled and experienced Retail Business Manager to join our team at Enersure Home Comfort, a division of GrandBridge Group Inc. As a key member of our leadership team, you will be responsible for overseeing day-to-day operations, managing key third-party relationships, and driving sustainable growth in our business.

Key Responsibilities:
  • Lead and manage sales, marketing, and customer retention initiatives for Enersure's equipment rental and retail programs.
  • Develop and implement marketing strategies to increase revenue and profitability, reporting on progress monthly.
  • Oversee the RFP process for selecting suppliers and retailers, ensuring contracts align with company goals and standards.
  • Maintain relationships with suppliers and retailers, ensuring optimal performance and customer satisfaction.
  • Represent Enersure at community events, trade shows, and industry associations to enhance business visibility and drive growth.
  • Lead the development of infrastructure (e.g., website, asset management systems) to support the business.
  • Create and present business plans for existing and new ventures, providing financial analysis for executive approval.
  • Administer and manage the rental business budget, including revenue tracking and direct cost management.
  • Track and report customer activity and financial impacts on billing, inventory, and budgets.
  • Collaborate with City of Brantford's billing and collection departments to meet financial targets.
  • Process and verify incoming invoices, ensuring adherence to company policies and contracts.
  • Manage relationships with suppliers, contractors, and retailers for various projects.
  • Establish and maintain order processes and service escalation procedures with the City of Brantford's customer service department.
  • Serve as the primary escalation point for unresolved customer service issues.
  • Work with partners within the service territory to enhance the marketing of Enersure services.
  • Collaborate with the C.O.O. and C.E.O. on various strategic initiatives and provide regular updates.
Requirements:
  • Minimum three-year college diploma in a technical or business discipline.
  • More than 10 years of experience in the energy or HVAC industry.
  • Strong understanding of energy markets related to the home comfort business.
  • Proven leadership and managerial skills.
  • Excellent verbal and written communication skills.
  • Solid understanding of energy-related products (electricity, natural gas, fuel) and services.
  • Technical background in energy or HVAC systems is a plus.

We offer an excellent working environment, career path exploration and development opportunities, a comprehensive total rewards package, and opportunities to get involved with teams and charitable events that support and make a difference in our community. If you are a motivated and experienced professional looking for a new challenge, please submit your resume and cover letter to careers@grandbridgeenergy.com. We look forward to hearing from you

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