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Retail Store Manager

2 months ago

Brantford, Ontario, Canada MAPLE Convenience store Full time
Job Title: Retail Store Supervisor

We are seeking a highly motivated and experienced Retail Store Supervisor to join our team at MAPLE Convenience store. As a key member of our management team, you will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Supervise and Train Staff: Lead and develop a team of sales workers, providing guidance and support to ensure they meet their performance goals.
  • Assign Duties and Tasks: Effectively allocate tasks and responsibilities to ensure seamless store operations and maximize productivity.
  • Hire and Train New Staff: Recruit, interview, and train new employees to ensure they have the necessary skills and knowledge to excel in their roles.
  • Establish Work Schedules: Create and manage work schedules to ensure adequate staffing levels and meet business needs.
  • Sell Merchandise: Provide excellent customer service, promote products, and meet sales targets.
  • Prepare Reports: Analyze sales data, identify trends, and provide insights to inform business decisions.
  • Resolve Issues: Address customer complaints, resolve supply chain issues, and maintain a positive store environment.
  • Organize Inventory: Manage stock levels, maintain accurate inventory records, and ensure efficient stockroom operations.
  • Supervise Office and Volunteer Staff: Oversee the work of office and volunteer staff, providing guidance and support as needed.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months of retail management experience.
  • Work Environment: Non-smoking, air-conditioned store environment.
  • Work Setting: Vape shop, retail business.
  • Security and Safety: Driving record check (abstract) required.
  • Transportation: Public transportation available.
  • Work Conditions: Handling heavy loads, walking, sitting, standing for extended periods.
  • Personal Suitability: Efficient interpersonal skills, flexibility, reliability, dependability, initiative.
Benefits:
  • Free Parking: Available on site.
  • Work Term: Permanent position.
  • Work Language: English.
  • Hours: 33 hours per week.