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Team Lead

2 months ago

Barrie, Ontario, Canada Wendy's Restaurant Full time
Job Summary

We are seeking a highly skilled Shift Manager to join our team at Wendy's Restaurant. As a Shift Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of our team members, including cooks, food service counter attendants, and food preparers.
    • Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
  • Operations and Management
    • Establish methods to meet work schedules and ensure that our restaurant runs efficiently.
    • Estimate ingredient and supply requirements for meal preparation and ensure that our inventory is properly managed.
    • Prepare budget and cost estimates to ensure that our restaurant operates within budget.
  • Customer Service
    • Ensure that our customers receive exceptional service and that their complaints or concerns are addressed promptly.
  • Reporting and Record-Keeping
    • Maintain accurate records of stock, repairs, sales, and wastage.
    • Prepare and submit reports to management as required.
Requirements
  • Education and Experience
    • No degree, certificate, or diploma required.
    • 7 months to less than 1 year of experience in a supervisory or management role.
  • Work Setting
    • Restaurant environment.
  • Physical Capabilities
    • Ability to work in a fast-paced environment with tight deadlines.
    • Ability to stand for extended periods and walk.
  • Personal Suitability
    • Client focus.
    • Efficient interpersonal skills.
    • Excellent oral communication skills.
    • Flexibility.
    • Team player.
Working Conditions

Our restaurant is a fast-paced environment with tight deadlines. As a Shift Manager, you will be required to work in a standing position for extended periods and walk frequently.